Citrix ShareFile Reviews

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greg_francis
Real User
IT Manager at a construction company with 51-200 employees
Feb 22 2018

What is most valuable?

Easy to use for all skill levels No client required (web-based) Optional clients (Win/Mac) for file synchronization Integration with Outlook for sending large file… more»

How has it helped my organization?

Prior to ShareFile, we had an FTP site, which was much more challenging to maintain and users had difficulty accessing and understanding the FTP process. Since there was… more»

What needs improvement?

Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations… more»

What's my experience with pricing, setup cost, and licensing?

Our pricing used to be based on user-count, bandwidth and storage. The pricing model has been greatly simplified (user-count, flat storage allocation, unlimited bandwidth)… more»

If you previously used a different solution, which one did you use and why did you switch?

We used a pretty basic FTP site. It was very limited and users struggled with it. We also had some substantial storage limits.

What other advice do I have?

There are now very few issues with anyone accessing the files they need to get access to. It is so much better than our previous FTP site. There are certainly some points… more»

Which other solutions did I evaluate?

I don't recall really looking at anything other than perhaps more robust FTP solutions and Sharepoint add-ons. ShareFile offered a turn-key solution that worked quickly… more»
Rodney Barnhardt
Real User
Server\Storage Administrator at a manufacturing company with 501-1,000 employees
Nov 20 2017

What is most valuable?

ShareFile gives you all of the features of cloud providers, but in an on-premises solution. Therefore, you can securely share files externally without storing your data in the cloud.

How has it helped my organization?

We are able to securely share large files by providing external partners the ability to download or upload data. There is also a notification feature that lets the user know a file has been downloaded… more»

What needs improvement?

The user interface is fairly straightforward and easy to understand. The configuration on the mobile devices is a little clunky, in terms of setting up the application. For the account information… more»

What's my experience with pricing, setup cost, and licensing?

If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together.

If you previously used a different solution, which one did you use and why did you switch?

There was not a previous product used. We were specifically looking for an on-premises solution.

Which other solutions did I evaluate?

There were really no other on-premises solutions at the time. We were already a major Citrix customer, so no other solutions were evaluated.

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What is Citrix ShareFile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
Also known as
ShareFile
Citrix ShareFile customers
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
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