Citrix ShareFile Reviews

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greg_francis
Real User
IT Manager at a construction company with 51-200 employees
Feb 22 2018

What is most valuable?

Easy to use for all skill levels No client required (web-based) Optional clients (Win/Mac) for file synchronization Integration with Outlook for sending large file… more»

How has it helped my organization?

Prior to ShareFile, we had an FTP site, which was much more challenging to maintain and users had difficulty accessing and understanding the FTP process. Since there was… more»

What needs improvement?

Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations… more»

What's my experience with pricing, setup cost, and licensing?

Our pricing used to be based on user-count, bandwidth and storage. The pricing model has been greatly simplified (user-count, flat storage allocation, unlimited bandwidth)… more»

Which solution did I use previously and why did I switch?

We used a pretty basic FTP site. It was very limited and users struggled with it. We also had some substantial storage limits.

What other advice do I have?

There are now very few issues with anyone accessing the files they need to get access to. It is so much better than our previous FTP site. There are certainly some points… more»

Which other solutions did I evaluate?

I don't recall really looking at anything other than perhaps more robust FTP solutions and Sharepoint add-ons. ShareFile offered a turn-key solution that worked quickly… more»
Marc Lund
Real User
Senior Director, Portfolio Management & Operations with 51-200 employees
Oct 18 2019

What do you think of Citrix ShareFile?

What is our primary use case?

Our primary use case for this solution is to email tax returns to clients.

How has it helped my organization?

This provides us with a secure way of sending tax returns without having to use passwords.

What is most valuable?

The most valuable feature is ease of use.

What needs improvement?

My only issue with this solution is the cost, which should be improved.

For how long have I used the solution?

I have been using this solution for four years.

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Citrix ShareFile Questions

What is Citrix ShareFile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
Also known as
ShareFile
Citrix ShareFile customers
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
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