Citrix ShareFile Reviews

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Real User
IT Manager at a construction company with 51-200 employees
Feb 22 2018

What is most valuable?

Easy to use for all skill levels No client required when new files have been added to the site Logs indicating when files are uploaded and downloaded Simple account management Ability to upload large files to specific employee with a simple... more»

How has it helped my organization?

Prior to ShareFile, we had an FTP site, which was much more challenging to maintain and users had difficulty accessing and understanding the FTP process. Since there was no Outlook integration with FTP, large files had to be manually uploaded... more»

What needs improvement?

Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues. Web-interface has been... more»
Real User
Server\Storage Administrator at a manufacturing company with 501-1,000 employees
Nov 20 2017

What is most valuable?

ShareFile gives you all of the features of cloud providers, but in an on-premises solution. Therefore, you can securely share files externally without storing your data in the cloud.

How has it helped my organization?

We are able to securely share large files by providing external partners the ability to download or upload data. There is also a notification feature that lets the user know a file has been downloaded or uploaded. This prevents someone from... more»

What needs improvement?

The user interface is fairly straightforward and easy to understand. The configuration on the mobile devices is a little clunky, in terms of setting up the application. For the account information, you need to enter it in the format of... more»
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Consultant
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Feb 23 2017

What do you think of Citrix ShareFile?

Valuable Features Securely managing file transfer Ability to share/request files with vendors/consultants • Improvements to My Organization It provided end users with a secure file-sharing option with which they can share big files. • Room for Improvement Using the service using mobile devices • Use of Solution I have used it for two years. • Deployment Issues Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that. The vendor configured the server such that, in case the primary server fails, we have to manually configure the secondary server to take over. • Stability Issues We have not encountered any stability issues. • Scalability Issues We have not encountered any scalability issues. • Customer...
Consultant
Consultant
Jul 12 2017

What do you think of Citrix ShareFile?

Valuable Features The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products. • Improvements to My Organization We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution. The customers have the possibility to give access to their applications and data, but the data itself won’t leave their data centers. • Room for Improvement There are sometimes scalability issues after updates. • Use of Solution We have been using this for three years. • Customer Service and Technical Support I would give technical support a rating of 10 out of 10. • Previous Solutions We did not use a previous solution. • Initial Setup In terms of the initial setup, you...

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What is Citrix ShareFile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
Also known as
ShareFile
Citrix ShareFile customers
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
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