Citrix ShareFile Reviews

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greg_francis
Real User
IT Manager at a construction company with 51-200 employees
Feb 22 2018

What is most valuable?

Easy to use for all skill levels No client required (web-based) Optional clients (Win/Mac) for file synchronization... more»

How has it helped my organization?

Prior to ShareFile, we had an FTP site, which was much more challenging to maintain and users had difficulty accessing... more»

What needs improvement?

Reporting features could be better Support could be better; we don't usually need it but I have read a number of... more»

What's my experience with pricing, setup cost, and licensing?

Our pricing used to be based on user-count, bandwidth and storage. The pricing model has been greatly simplified... more»

Which solutions did we use previously?

We used a pretty basic FTP site. It was very limited and users struggled with it. We also had some substantial storage... more»

What other advice do I have?

There are now very few issues with anyone accessing the files they need to get access to. It is so much better than our... more»
Rodney Barnhardt
Real User
Server\Storage Administrator at a manufacturing company with 501-1,000 employees
Nov 20 2017

What is most valuable?

ShareFile gives you all of the features of cloud providers, but in an on-premises solution. Therefore, you can securely share files externally... more»

How has it helped my organization?

We are able to securely share large files by providing external partners the ability to download or upload data. There is also a notification... more»

What needs improvement?

The user interface is fairly straightforward and easy to understand. The configuration on the mobile devices is a little clunky, in terms of... more»

What's my experience with pricing, setup cost, and licensing?

If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features... more»

Which solutions did we use previously?

There was not a previous product used. We were specifically looking for an on-premises solution.
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Fazal Ur Rehman Shah
Consultant
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Feb 23 2017

What do you think of Citrix ShareFile?

What is most valuable?: Securely managing file transfer Ability to share/request files with vendors/consultants • How has it helped my organization?: It provided end users with a secure file-sharing option with which they can share big files. • What needs improvement?: Using the service using mobile devices • For how long have I used the solution?: I have used it for two years. • What was my experience with deployment of the solution?: Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that. The vendor configured the server such that, in case the primary server fails, we have to manually configure the secondary server to take over. • What do I think about the stability of the solution?: We have not...
Anonymous User
Consultant
Consultant
Jul 12 2017

What is most valuable?

The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.

How has it helped my organization?

We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution. The... more»

What needs improvement?

There are sometimes scalability issues after updates.

What's my experience with pricing, setup cost, and licensing?

You have to work hard in order to get the suitable licenses.

Which solutions did we use previously?

We did not use a previous solution.

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What is Citrix ShareFile?

ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
Also known as
ShareFile
Citrix ShareFile customers
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
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