We performed a comparison between Adobe Connect and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Adobe Connect because of its flexibility."
"It is straightforward to set up."
"The product has valuable communication features. It also has good performance and stability."
"Screen share and document share are good features."
"It trains providers for on-premise deployment in several locations."
"The solution can scale well."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
"The ConnectWise ScreenConnect tool is very good for remote access."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"Remote support is efficient and easy for our end users to receive support."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"It needs faster and easier upgrades."
"The price is a problem."
"Adobe's products are difficult to grasp."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"Interface and layout options could be improved."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"I really didn't care for the onboarding process and it is something that should be improved."
"There needs to be a way to run the agent without installing, like GoToAssist."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"They could provide a toolbox for the plan I'm on."
"The solution should add the ability to video chat with the user on the other end."
Adobe Connect is ranked 13th in Virtual Meetings with 10 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Adobe Connect is rated 8.6, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Adobe Connect writes "User-friendly layout with a nice virtual meeting experience and good reliability". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Adobe Connect is most compared with GoToMeeting, Zoom, TeamViewer, InterCall Unified Meeting and Webex, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Adobe Connect vs. ConnectWise ScreenConnect report.
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