Alcatel-Lucent OpenTouch is ranked 7th in Unified Communications as a Service while Cisco Unified Communications is ranked 4th in Unified Communications. Alcatel-Lucent OpenTouch is rated 0.0, while Cisco Unified Communications is rated 9.0. On the other hand, the top reviewer of Cisco Unified Communications writes "I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting system needs to be more in-depth". Alcatel-Lucent OpenTouch is most compared with Alcatel-Lucent Rainbow, 3CX Live Chat and Digium Asterisk, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Digium Asterisk, Siemens OpenScape and Skype for Business.
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