Compare Alcatel-Lucent OpenTouch vs. Cisco Unified Communications

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Top Answer: We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.
Top Answer: The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to… more »
Top Answer: We have a Communication Manager cluster with almost 200 phones and 150 softphones (Jabber). All call handling is done with this solution. We have it integrated with Active Directory. This solution was… more »
Ranking
Views
1,022
Comparisons
904
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
Views
2,011
Comparisons
1,791
Reviews
2
Average Words per Review
270
Avg. Rating
10.0
Popular Comparisons
Compared 34% of the time.
Compared 5% of the time.
Also Known As
Alcatel Lucent OpenTouch, OpenTouch
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Alcatel-Lucent Enterprise
Cisco
Overview

Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
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Sample Customers
Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La TroncheAfni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company28%
K 12 Educational Company Or School9%
Government6%
Company Size
No Data Available
REVIEWERS
Small Business29%
Midsize Enterprise43%
Large Enterprise29%
Alcatel-Lucent OpenTouch is ranked 1st in Unified Communications as a Service while Cisco Unified Communications is ranked 3rd in Unified Communications with 2 reviews. Alcatel-Lucent OpenTouch is rated 0.0, while Cisco Unified Communications is rated 10.0. On the other hand, the top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". Alcatel-Lucent OpenTouch is most compared with 3CX, Cisco Jabber, Digium Asterisk, Mitel Application Suite and Siemens OpenScape, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Digium Asterisk, Kamailio SIP Server, 3CX and Mitel Application Suite.

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