We performed a comparison between BMC TrueSight Server Automation and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It is a helpful tool to manage BYOD policies."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"Easy to use."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Technical support is good."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Can standardize patching and deployments across affiliates."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Ansible Tower provides a GUI, which is an enhancement, and a well-liked feature by operation teams."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"The reason I like Ansible is, first, the coding of it is very straightforward, it's very human-readable. I'm also on a contract, and I can clearly iterate and bring people up to speed very quickly on writing a Playbook compared with writing up a Puppet manifest or a Salt script."
"Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."
"The Organizations feature, where I can give clear silos and hand them over to different teams, that's amazing; everybody says that it's their own Tower. It's like they have their own Tower out there."
"I like the agentless feature. This means we don't install any agent in worker nodes."
"It has an easy-to-use interface. It is REST API driven, and it integrates with Active Directory. It provides the ability to grant permissions to other users who would not necessarily have those permissions via the GUI so that they could run other people's jobs. For example, you could have the Oracle team grant permissions to the Linux team so that they can use each of those playbooks or each other's code. It is called shift-left."
"It has improved our organization through provisioning and security hardening. When we do get a new VM, we have been able to bring on a provisioned machine in less than a day. This morning alone, I provisioned two machines within an hour. I am talking about hardening, installing antivirus software on it, and creating user accounts because the Playbooks were predesigned. From the time we got the servers to the actual hand-off, it takes less than an hour. We are talking about having the servers actually authenticate Red Hat Satellites and run the yum updates. All of that can be done within an hour."
"The Mac integration has room for improvement."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The pricing could be improved."
"The product needs to upgrade itself when the server is overloaded."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"The setup of this suite is very complicated. It needs to be simplified."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"I would like to see more container integration in the next release of this solution."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The architecture is big, so the initial setup is not a straightforward task."
"Needs more use cases into compliance management and the remediation process."
"From Red Hat Insights point of view, the product is not on top as it is not responding as per the demand...Like on cloud platforms, you can see the main parts of Red Hat Insights, along with the inventory of all your apps. So, that is missing in Red Hat Ansible Automation Platform."
"What we need is model-driven, declarative software infrastructure management. However, things tend to break with new versions, requiring a lot of work to fix…The focus should be on improving the support for Ansible in the area of AI coding."
"In Community, there's a lot of effort towards testing, standardizing, and testing for module development to role development, which is why Molecule is now becoming real. Same thing with Zuul, which we are starting to implement. Zulu tests out modules from third-party sources, like ourselves, and verifies that the modules work before they are committed to the code. Currently, Ansible can't do this with all the modules out there."
"The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
"The documentation for the installation step of deployment, OpenStack, etc., and these things have to be a bit more detailed."
"It is a little slow on the network side because every time you call a module, it's initiating an SSH or an API call to a network device, and it just slows things down."
"The solution is slightly expensive, and its pricing could be improved."
"It could be easier to integrate Ansible with other solutions. No single tool can do everything. For example, we use Terraform for infrastructure and other solutions for configuration management and VMs."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. BMC TrueSight Server Automation is rated 8.2, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". BMC TrueSight Server Automation is most compared with BigFix, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BigFix. See our BMC TrueSight Server Automation vs. Red Hat Ansible Automation Platform report.
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