Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021. 456,812 professionals have used our research since 2012. |
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
Information Not Available | "The price is very competitive." |
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 456,812 professionals have used our research since 2012. | |
Ranking | |
Views 3 Comparisons 1 Reviews 0 Average Words per Review 0 Rating N/A | Views 50 Comparisons 33 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
Learn | |
Freshworks | Zendesk |
Overview | |
Deflect customer queries with self-service AI.
| Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions. |
Offer | |
Learn more about AnsweriQ | Learn more about Zendesk Support |
Sample Customers | |
Freshly, SeatGeek, Avalara, Expedia | Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber |
AnsweriQ is ranked 51st in Help Desk Software while Zendesk Support is ranked 41st in Help Desk Software with 1 review. AnsweriQ is rated 0.0, while Zendesk Support is rated 9.0. On the other hand, the top reviewer of Zendesk Support writes "Complete features, highly customizable, critical for business and support is good". AnsweriQ is most compared with , whereas Zendesk Support is most compared with .
See our list of best Help Desk Software vendors.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.