We performed a comparison between Appian and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"The process models provide self-documenting systems."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The most valuable feature is business automation."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The tool is very flexible."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The best feature of Automate is its ease of use, which is a major selling point."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The most valuable features for my client are timing and scheduling."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The solution could improve robotic process automation."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"It needs better integration with our existing application ecosystem."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"Architecture of product and scalabiility issues."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"Fortra's Automate is not as reliable as I would like it to be."
"The documentation is not that great."
"The solution has a very weak knowledge base."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Appian is rated 8.4, while Fortra's Automate is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
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