We performed a comparison between Appian and Microsoft Azure App Service based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is a version coming out every six months with performance improvements."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"Technical support is quite responsive."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The most valuable feature is business automation."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Appian is a very low code platform. It's very easy to learn and use."
"The most valuable features of Microsoft Azure App Service are its vertical and horizontal scaling, along with its ability to throw a docker image."
"The solution overall is very good."
"Overall, all of the features are very good."
"One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
"The solution is very simple to set up."
"The Logic Apps and Azure functions are very robust."
"One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
"I'm a decision-maker, not a technician. From my perspective, the most significant advantage is that Azure is a one-stop shop. Everything we needed was included in the Microsoft Agreement. During COVID, it was the most convenient and most straightforward decision."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The solution could improve robotic process automation."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"Architecture of product and scalabiility issues."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"I would like to see some significant improvement in the technical support provision for this solution."
"Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
"Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better."
"The outbound connectivity is not great."
"The solution needs better integration capabilities on the network side."
"The configuration is slow without understanding the systematic process."
"I would like to see faster adoption and templates that we can use."
"From an IoT use case perspective, we're all good, however, we should have additional plugins."
Appian is ranked 6th in Rapid Application Development Software with 57 reviews while Microsoft Azure App Service is ranked 8th in Rapid Application Development Software with 38 reviews. Appian is rated 8.4, while Microsoft Azure App Service is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda and ServiceNow, whereas Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Pega BPM and ServiceNow Now Platform. See our Appian vs. Microsoft Azure App Service report.
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