We performed a comparison between Fortra's Automate and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I actually quite liked the no-coding functionality."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The interface is simple, user-friendly, and very intuitive."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is its stability, which is why we are using it."
"It is easy to set up workflows that notify the user depending on certain events."
"The content management is great."
"Case Foundation provides a strong security boost."
"The solution is scalable."
"The client and the IBM content navigation are the solution's most valuable features."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It's possible that they could use a stronger community for seeking guidance and help."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The interface could be more user-friendly and easier to navigate."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There are some features that could be enhanced like the document viewer"
"90% of the feedback we receive states that the UI is not very user-friendly."
"The solution can be quite expensive."
"The service as it currently stands is out-of-date and lacks flexibility."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The cloud version could use more stability."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. Fortra's Automate is rated 8.2, while IBM Case Foundation is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas IBM Case Foundation is most compared with IBM Business Automation Workflow.
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