We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The business process modeling is the most valuable feature."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The client and the IBM content navigation are the solution's most valuable features."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Case Foundation provides a strong security boost."
"The content management is great."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"The initial setup is actually a really complicated process."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The development UI is sometimes a little slow."
"The setup and installation process could be made easier."
"I feel that the features are not user-friendly."
"The main areas which need improvement are specifically around reporting and analytics."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There are some features that could be enhanced like the document viewer"
"The cloud version could use more stability."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The interface needs to be more user-friendly."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Aurea CX Process, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
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