Most Helpful Review
Find out what your peers are saying about IBM Business Automation Workflow vs. IBM Case Foundation and other solutions. Updated: January 2021.
456,719 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For an internal project, this is a solution that you can install and have up and running quite quickly."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"I've found the active community most valuable but it also provides you with a lot of other features."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The solution is scalable."
"The client and the IBM content navigation are the solution's most valuable features."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"The GUI needs to be improved, with more configuration options."
"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."
"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"The development UI is sometimes a little slow."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The setup and installation process could be made easier."
"In terms of improvement, it could be less complex."
"The service as it currently stands is out-of-date and lacks flexibility."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"There are some features that could be enhanced like the document viewer"
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"90% of the feedback we receive states that the UI is not very user-friendly."
Pricing and Cost Advice
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The solution has saved us time."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Pricing is in the mid-range, it is not cheap, but it's not expensive."
"This is not an expensive solution and we are using the standard license."
"IBM Case Foundation is a little expensive."
Questions from the Community
Top Answer: The business process modeling is the most valuable feature.
Top Answer: It's IBM, it's always expensive.
Top Answer: In terms of improvement, it could be less complex. It's quite a complicated software.
Top Answer: The most valuable features are those involving decision making, analysis, and anything related to event documents… more »
Top Answer: Pricing is in the mid-range, it is not cheap, but it's not expensive. Two models are available and it depends on which… more »
Compared 18% of the time.
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Compared 71% of the time.
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Compared 62% of the time.
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Compared 7% of the time.
Also Known As
|Business Automation Workflow||Case Foundation, FileNet Business Process Manager|
Camunda BPM is a light-weight, open source platform for Business Process Management. It is a perfect match for general software development and provides powerful business-IT-alignment based on BPMN for structured workflows, CMMN for less structured cases and DMN for business rules.
Typical use cases for Camunda BPM are:
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
|IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.|
Learn more about Camunda BPM
Learn more about IBM Business Automation Workflow
Learn more about IBM Case Foundation
|AT&T Inc., Allianz Indonesia, Deutsche WertpapierService Bank AG, CSS Insurance, Provinzial NordWest Insurance Services, VHV Group, freenet Group, Swisscom AG, Zalando SE, Accruent||Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil||Suncorp Group Limited|
Financial Services Firm31%
Comms Service Provider23%
Computer Software Company30%
Comms Service Provider20%
Financial Services Firm11%
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm15%
No Data Available
IBM Business Automation Workflow is ranked 11th in Business Process Management with 11 reviews while IBM Case Foundation is ranked 14th in Business Process Management with 7 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "The tool is great for rolling processes out quickly without being too locked into them". On the other hand, the top reviewer of IBM Case Foundation writes "Harness and integrate unstructured information with business processes". IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow and ARIS BPM, whereas IBM Case Foundation is most compared with IBM BPM, Pega BPM and OpenText 360 for SharePoint. See our IBM Business Automation Workflow vs. IBM Case Foundation report.
See our list of best Business Process Management vendors.
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