We performed a comparison between Automation Anywhere (AA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool."
"We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot."
"We have seen more efficient processing and less number of errors due to quality control."
"We spend less time preparing data."
"From a manageability perspective, this solution is very good."
"Scheduling helps to generate and send reports without any delay."
"During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos."
"Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud."
"The most valuable features are workflow and process automation."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The most valuable feature is the robotic process."
"Provides valuable tools working in integration with RPA tools."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"This is a stable platform and we did not encounter any big problems."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"I have not seen bots working efficiently in the area of reporting."
"We have a new feature share in Automation Anywhere, but it does not migrate automatically from the previous version to the new one."
"We need more commands for PDF integration to make it more flexible."
"We would like to be able to directly implement automation for Word documents and XML."
"With the PDF command, you can only read structured data. If your data is in an unstructured format, there is no command for it in Automation Anywhere. Then, people need to use Python coding if their data is in unstructured format. Therefore, Automation Anywhere needs to improve in the PDF area."
"AA has many features but the issue is with the loss of overhead on computing resources. For example, if the bot is encrypted, the bot should decrypt it first then act accordingly. If there are issues with the logic in the bot, there will be a lot of computer memory overload. There should be an additional feature for cloud functionality."
"Their technical support is good, but it could be better."
"We had a major issue when it came to single sign-on. We couldn't get it working. There was a bug in Automation Anywhere that eventually got solved just a few weeks back. However, we have not implemented it. We have had hiccups with the single sign-on, but otherwise it was a smooth setup. We are not using single sign-on because of this bug."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The process discovery could be a bit better."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Automation Anywhere (AA) is rated 8.4, while Tungsten RPA is rated 7.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and OpenText UFT One, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, SAS Data Management and ABBYY Vantage. See our Automation Anywhere (AA) vs. Tungsten RPA report.
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