We performed a comparison between Auvik Network Management (ANM) and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."
"It's incredibly important, given our work as a managed service provider, to have a single pane of glass environment. That is very crucial to being able to identify and diagnose issues with a network and fix them promptly. We don't have to log in to 15 different devices to track down how things are connected."
"People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud."
"The solution provides detailed device information, including serial numbers, configurations, IP, warranty status, and when the device was purchased. This is very helpful when it comes to replacing old devices."
"I found the ease of setup to be a helpful feature. The appliance was quite quick to get running. The fact that Auvik is a cloud-based solution, as opposed to an on-prem solution, meant there was one less thing to worry about. I didn't have to configure another device or provision a server and support it myself."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"Automated configuration backups and automated network diagrams are the most valuable."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It is very good at monitoring Microsoft Server."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"They have great integration with the active directory."
"The product’s auto-remediation feature helps with automation."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The solution primarily drives system information, and I believe it works fine."
"The Wi-Fi side needs improvement."
"Onboarding devices could be easier. When you first add a device to the Auvik platform, you need to add each one by hand. It would be nice if they could automate the process where we only need to run a script."
"Automatic configuration backups would be an excellent feature for network devices and access points. The solution could take a backup of the configurations weekly and store that, which would be very nice."
"They can definitely build more alerts."
"One thing I would like to see is more functionality designed for managed services, such as multi-tenancy, to better manage things from an MSP perspective."
"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."
"I like the auto-mapping feature, but I would like to see more layouts and predefined views."
"When credentials are rejected, I'd like to get a little information about why in the error message."
"The reporting needs a little bit of improvement. Sometimes, I get too many reports. Or, I don't get reports when I should be getting reports. I don't know if this is Auvik's fault or the devices that the reporting is coming from, but I have noticed there have been some discrepancies."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The interface is a little bit cumbersome and certain actions could be simplified."
"Application monitoring must be improved."
"The solution should be more user-friendly and offer a better user interface."
"The management of the servers could be better."
"Stability and some performance issues exist and they need improvement."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. Auvik Network Management (ANM) is rated 8.8, while SCOM is rated 7.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Zabbix, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, Nagios XI and AppDynamics. See our Auvik Network Management (ANM) vs. SCOM report.
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