We performed a comparison between Azure Bastion and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The ability to operate the product with scripting is excellent."
"The connection to virtual machines is very useful."
"The interface is available in the edit portal."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product's setup is easy."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"Provides efficient automation."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"The patching is very efficient and we can rely on the alerts that we receive."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"You are charged for retrieving your own data."
"The protocol speed could be faster."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"The solution breaks down sometimes."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"The solution is hard to use at first until you understand how it works."
"I would like to see improved virtual infrastructure management."
"The technical support of the solution is an area with shortcomings that needs improvement."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"Sometimes, the product misinterprets the functionality of a machine."
"The deployment process could be better."
"It's very difficult to update the third-party software on every device."
Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Azure Bastion is rated 8.8, while Kaseya VSA is rated 7.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Azure Bastion vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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