Kaseya VSA Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Jorge Mendes
Consultant
Owner at a tech vendor with 1-10 employees
Sep 10 2019

What is most valuable?

The remote management is quite good. Also, the patch management and service desk are great features of the solution.

What needs improvement?

Although the service desk is good, it's not obvious. It's not easy to know exactly how the system is working and there's the possibility that we are not using some features as we should. The management of patches also needs improvement. There are two ways to do that in the solution now, but one, the oldest one, as far as we have found, is working better than the newest one and this has created… more»

What other advice do I have?

We used to use the on-premises deployment model, but we have since moved to the cloud. I would rate the solution eight out of ten.
Jorge Mendes
Consultant
Owner at a tech vendor with 1-10 employees
Apr 11 2019

What do you think of Kaseya VSA?

What is our primary use case?

IT outsourcing.

How has it helped my organization?

IT services for our customers.

What is most valuable?

Administration Maintenance Patching Monitoring Helpdesk.

What needs improvement?

Making the helpdesk more user-friendly.

For how long have I used the solution?

One to three years.

Articles

User Assessments By Topic About Kaseya VSA

Kaseya VSA Questions

What is Kaseya VSA?

Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

Kaseya VSA customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Sign Up with Email