We performed a comparison between One Identity Safeguard and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what."
"Being able to use a proxy server is an advantage."
"The Transparent Mode is the number one advantage of the product."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly."
"The identity discovery is good, and the performance is pretty good value."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
"The customer service and technical support are very good."
"We can enforce complicated password policies and very important frequent password changes."
"We can check the activities in the server for fragile files and documents in case of any issues."
"Comprehensive coverage of the required features for the PAM solution."
"It will provide us with more security."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"We have received good support from the tech support team."
"There is a lack of documentation and many problems with the plugins."
"For some users, the physical appliance has been a bit buggy."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
"The Transparent Mode could be somewhat easier to use."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"On a scale of one to ten, the stability is an eight."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"The setup is complex."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"I wish it could create local accounts on desktops."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"They need to do a little bit more on the mainframe side."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
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One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. One Identity Safeguard is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server. See our One Identity Safeguard vs. Symantec Privileged Access Manager report.
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