We performed a comparison between BigFix and Bitdefender GravityZone EDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The setup is pretty simple."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The stability is very good."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product detects and blocks threats and is more proactive than firewalls."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"BigFix is easy to use."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"It is a very stable solution."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"The initial setup is easy."
"The setup was easy."
"Great protection against malware, ransomware, and any other forms of malicious software."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like better support on the backend."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The console interface is not friendly, and requires training before using it in production."
"The product is quite buggy and complicated to use."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The graphical user interface for EDR could be improved."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"The interface could be improved."
"The product can be improved by identifying errors."
"There's room for improvement in terms of protection. That's my primary concern."
"Other solutions are cheaper than GravityZone."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews. BigFix is rated 8.6, while Bitdefender GravityZone EDR is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint. See our BigFix vs. Bitdefender GravityZone EDR report.
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