We performed a comparison between BigFix and Change Tracker Gen7 R2 based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."We have FortiEDR installed on all our systems. This protects them from any threats."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature is the analysis, because of the beta structure."
"This is stable and scalable."
"The price is low and quite competitive with others."
"We've had no issues with stability."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"Servers are patched more consistently than they have been previously."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"All the vendor patches are synchronized automatically."
"Whitelisting services are the most valuable feature of Change Tracker Gen7 R2."
"I have contacted the support once and the experience was good, I was satisfied."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"Sometimes there is a lag time for our users."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The solution could include more integrations."
"The solution could improve by being more secure and have better integration."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Change Tracker Gen7 R2 is ranked 21st in Intrusion Detection and Prevention Software (IDPS) with 2 reviews. BigFix is rated 8.6, while Change Tracker Gen7 R2 is rated 9.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Change Tracker Gen7 R2 writes "A stable solution that can be used for secure configuration management and file integrity monitoring". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Change Tracker Gen7 R2 is most compared with Fortra's Tripwire Enterprise.
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