Most Helpful Review
Solution has picked up files that other platforms don't plus it uses machine learning and AI protection
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.
The most valuable feature is patch management, a must have, even for Linux and iOS.
It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.
Servers are patched more consistently than they have been previously.
Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.
We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.
BigFix has drastically reduced the maintenance window period to patch and reboot servers.
On the management side, we liked the way it displays things.
The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well.
The solution is stable.
The solution is pretty easy to scale.
It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating.
Centralized dashboard online which can be used for managing a huge product.
Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today.
Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.
I would like to see SDK for Web UI included in the next release.
I would like to see the Self Service section made more user-friendly.
Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.
I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.
The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.
I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.
I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.
It should provide more details about the events that they have detected.
I would say one thing that they might need to bring in is protection for mobile devices.
The solution needs better dashboards that are easier to use.
The security scripting needs improvement. It needs deeper security for scripting.
I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.
Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment.
Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.
The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.
We would just add more if there are new users, but right now you just need one license for per user.
Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees.
Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night.
Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.
out of 58 in Endpoint Protection for Business
Average Words per Review
out of 58 in Endpoint Protection for Business
Average Words per Review
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Also Known As
|Tivoli Endpoint Manager|
IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.
Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.
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|US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit|
Software R&D Company35%
Comms Service Provider7%
Financial Services Firm6%
Software R&D Company20%