We performed a comparison between BigFix and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable feature is the analysis, because of the beta structure."
"The most valuable feature is the patching."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"It's very straightforward."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The solution is pretty easy to scale."
"The solution is easy to deploy."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"It provides good insight into the programs, applications, or websites that may need attention."
"The solution is stable."
"Cannot be used on mobile devices with a secure connection."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The SIEM could be improved."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The only minor concern is occasional interference with desired programs."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The deployment has room for improvement and can be more streamlined."
"I would like to see more custom content."
"The reporting and dashboard parts have room for improvement."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"Sometimes there is a lag time for our users."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"If they can add more features on top of their Persona feature that would be ideal."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"CylancePROTECT's dashboard could be more user-friendly."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 39 reviews. BigFix is rated 8.6, while CylancePROTECT is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our BigFix vs. CylancePROTECT report.
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