We performed a comparison between BigFix and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"The solution was relatively easy to deploy."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The technical support for BigFix is really amazing."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"I’ve found patching to be the most valuable feature of the solution."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"This solution offers very good performance and it has great features."
"The solution has very good usability."
"Scalability is good."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"The most valuable features are ease of use and the GUI."
"There do not seem to be any limitations to the scalability of this product."
"One of the best features of Sophos Intercept is that it repairs without slowing down the system."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"ZTNA can improve latency."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"In-place and OS upgrades can be improved."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"Its pricing should be improved. It is too costly."
"The security is good but the feature set is limited."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"Deployment on cloud needs to be carried out manually."
"The price of this solution can be improved."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"The performance is very slow and should be faster."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. BigFix is rated 8.6, while Intercept X Endpoint is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our BigFix vs. Intercept X Endpoint report.
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