Most Helpful Review
Researched Microsoft Defender Antivirus but chose Cisco AMP for Endpoints: Gives great network visibility by showing how a file interacts with other systems, devices, and files
Find out what your peers are saying about BigFix vs. Microsoft Defender Antivirus and other solutions. Updated: November 2020.
456,495 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Its most valuable features are its scalability and advanced threat protection for customers."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The most valuable feature is the patching."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"Ensures that I'm working with a product that gets updated regularly without me having to remember to do it. Since it's a Microsoft product, I'm confident that it requires a low use of system resources. The benefit of that being that my computer isn't constantly being drained."
"It's free. There is no additional cost. It's part of Windows."
"Within its class I think, it has a high and decent detection rate."
"It's really stable. I've used a lot of stuff, a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better."
"This is a very go, proactive solution to threat protection using advanced analysis."
"I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally."
"Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage."
"The most valuable features are that it's easy to use and the updates are very simple."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like to see more integration with external data."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"I'm looking for them to make big web UI improvements."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"It would be nice to have a paid upgrade that would provide additional screening of the day-to-day activities."
"Microsoft Windows Defender doesn't have a game mode."
"There's a lot of manual effort involved to configure what we need."
"The end-user also cannot do some advanced actions on it. It's a little bit complicated for our end-user, so it needs to be simplified."
"Updates are not coming out of preview quickly enough and it is holding back on the development of the product."
"The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened."
"The solution needs to improve its ransomware. It's not so good. It could also use some general performance optimization for the computers the solution operates on, to ensure it does not slow down the devices."
"I would like to be able to set up any kind of protection I want in the firewall, any IP address or any number."
Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price is very fair."
"The price is reasonable, but our customers find it expensive."
"The product is free of charge and comes integrated into Windows."
"The solution is free."
"This product is included in the pricing for Windows."
"It is affordable and comes in the Office 365 bundle."
"I pay for it through the Windows Professional or Standard license. It is a one-time cost for me, and I use the same license."
"This solution is part of Windows and comes included with it."
"I got it with the Microsoft Windows license."
"The solution is an open source version and was free with a paid version of Windows 10."
Questions from the Community
Top Answer: The solution's integration capabilities are excellent. It's one of the best features.
Top Answer: Nice to have URL management, password protection of the app, more details of the machine & user running the app.
Top Answer: The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as… more »
Top Answer: I am not sure about roadmap for BigFix after it was sold by IBM to HCL. I have used it a bit only for small time for OS… more »
Top Answer: Automatic scanning and cleaning of viruses is the best and most valuable feature helping this tool to thrive. If any… more »
Top Answer: The product is free of charge and comes integrated into Windows.
Top Answer: The product should keep updating its software as to counter incoming threats since threats are becoming more advance… more »
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Also Known As
|Tivoli Endpoint Manager||Microsoft Windows Defender, Windows Defender, Microsoft System Center Endpoint Protection|
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.
|Windows Defender Pro is your first line of defense against spyware and other unwanted software. And in Windows 7, it's easier to use, with simpler notifications, more scanning options, and less impact on your computer's performance.|
Learn more about Cisco AMP for Endpoints
Learn more about BigFix
Learn more about Microsoft Defender Antivirus
|Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank||US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||Al-Imam Mohammad Ibn Saud Islamic University, Auckland Transport, Erste Bank Group, Urban Software Institute, NJVC, Sheraton Hotels and Resorts|
Comms Service Provider7%
Comms Service Provider29%
Computer Software Company23%
Financial Services Firm4%
Computer Software Company36%
Comms Service Provider13%
Financial Services Firm4%
Financial Services Firm33%
Computer Software Company8%
Computer Software Company27%
Comms Service Provider21%
BigFix is ranked 4th in Endpoint Protection (EPP) for Business with 33 reviews while Microsoft Defender Antivirus is ranked 1st in Anti-Malware Tools with 22 reviews. BigFix is rated 8.6, while Microsoft Defender Antivirus is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Defender Antivirus writes "A security implementation that supplies proactive issue resolution with cloud analytics and APT". BigFix is most compared with SCCM, Ansible, Tanium, Chef and Red Hat Satellite, whereas Microsoft Defender Antivirus is most compared with Symantec End-user Endpoint Security, CrowdStrike Falcon, ESET Endpoint Security, Carbon Black CB Defense and SentinelOne. See our BigFix vs. Microsoft Defender Antivirus report.
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