Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.
The most valuable feature is patch management, a must have, even for Linux and iOS.
It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.
Servers are patched more consistently than they have been previously.
Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.
We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.
BigFix has drastically reduced the maintenance window period to patch and reboot servers.
The forensics within the solution are quite good. The ransomware mitigation is also impressive.
The most valuable features are the range and restriction.
After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works.
All of the features are very important for anyone who is supporting a large number of computers.
It is a practically maintenance free intelligent system that independently protects environments from malicious attacks.
A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client.
The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening.
We most value the price and interface quality with Sophos Intercept X. We focus on solution quality.
I would like to see SDK for Web UI included in the next release.
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.
I would like to see the Self Service section made more user-friendly.
Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.
I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.
The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.
I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.
I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.
To be a perfect product, the price would have to be a bit better.
They might want to offer an MSP model for licensing, to offer the solution as a software as a service.
The price of this solution can be improved.
The product defends very well on its own but could possibly use enhancement in giving users more controls.
The initial setup was not very user-friendly.
In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit.
Sophos needs to create a YouTube channel with educational material for technicians or engineers.
They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event.
Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.
The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.
The price is pretty good.
We renew the license for one year at $10,000.
out of 58 in Endpoint Protection (EPP) for Business
Average Words per Review
out of 58 in Endpoint Protection (EPP) for Business
Average Words per Review
Compared 42% of the time.
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Compared 5% of the time.
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Compared 12% of the time.
Also Known As
|Tivoli Endpoint Manager||Intercept X|
IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.
Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.
Learn more about BigFix
Learn more about Sophos Intercept X
|US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||Flexible Systems|
Software R&D Company35%
Comms Service Provider7%
Financial Services Firm5%
Software R&D Company28%
Comms Service Provider10%
See also BigFix Reviews, Sophos Intercept X Reviews, and our list of Best Endpoint Protection (EPP) for Business Companies.