We performed a comparison between BigPanda and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The best of a bad lot was the error message deduping."
"The main thing that we like about BigPanda is the user interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp has an easy installation process."
"It has a great career time monitoring tool."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"The solution could improve by having better integration."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The usability needs to improve, because it is a pure code environment."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Lacks sufficient dashboard features."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"We had to use a partner for the deployment."
"BigPanda attempts a little of everything and fails at most."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"It can be improved by including script-based scheduling."
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews. BigPanda is rated 7.2, while ControlUp is rated 8.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our BigPanda vs. ControlUp report.
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