BigPanda vs Elastic Observability comparison

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BigPanda Logo
2,522 views|1,358 comparisons
75% willing to recommend
Elastic Logo
5,370 views|4,408 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigPanda and Elastic Observability based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigPanda vs. Elastic Observability Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.""Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.""The solution is user-friendly and has good performance and certification.""The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.""Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in.""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""BigPanda integrates well with other solutions, such as WatchGuard,""The program is very stable."

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"The architecture and system's stability are simple.""The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization.""For full stack observability, Elastic is the best tool compared with any other tool .""I have built a mini business intelligence system based on Elastic Observability.""Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform.""The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.""Good design and easy to use once implemented.""The solution allows us to dig deep into data."

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Cons
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""The cost of this product is too high compared to New Relic.""Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.""The usability needs to improve, because it is a pure code environment.""The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.""BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.""The UI for this solution could be improved. It is very hard to find what you are looking for.""We had to use a partner for the deployment."

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"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.""Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial.""The cost must be made more transparent.""Elastic Observability needs to improve the retrieval of logs and metrics from all the instances.""The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper.""The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities.""The price is the only issue in the solution. It can be made better and cheaper.""Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
  • More BigPanda Pricing and Cost Advice →

  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:One of the most valuable features of BigPanda is its user-friendly interface.
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Ranking
    Views
    2,522
    Comparisons
    1,358
    Reviews
    6
    Average Words per Review
    336
    Rating
    6.5
    Views
    5,370
    Comparisons
    4,408
    Reviews
    16
    Average Words per Review
    445
    Rating
    7.9
    Comparisons
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.
    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company7%
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise77%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    BigPanda vs. Elastic Observability
    March 2024
    Find out what your peers are saying about BigPanda vs. Elastic Observability and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews. BigPanda is rated 7.2, while Elastic Observability is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry. See our BigPanda vs. Elastic Observability report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.