Bizagi Reviews

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Neil Simpson
Consultant
Founder/Principal at a tech services company with 51-200 employees
Jun 24 2019

What is most valuable?

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with… more»

How has it helped my organization?

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In… more»

What needs improvement?

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One… more»

What's my experience with pricing, setup cost, and licensing?

The value proposition of the product compared to its competitors is phenomenal. However, it is worth noting that the full Studio and Modeler products can be downloaded for free from Bizagi.com for… more»

If you previously used a different solution, which one did you use and why did you switch?

We used Intalio BPMS with a number of our key customers in the past, but the company had dissolved and sold its assets. As a trusted partner to our customers, we helped them evaluate different… more»

Which other solutions did I evaluate?

When moving our key clients from Intalio BPMS to Bizagi, we assisted them in evaluating a number of other platforms against their requirements.
EhsanMohammadi
Real User
Managing Director at Rasha
Oct 15 2019

What is most valuable?

My favorite part about Bizagi is that I think it has nice UI. It is a comfortable environment for users.

How has it helped my organization?

Bizagi has improved our ability to provide services. We are developing some BPM (Business Process Management) solutions on top of the Camunda Engine. I am currently… more»

What needs improvement?

As I worked with the desktop version of the Bizagi modeler, I was not so comfortable. I prefer the web version because it's more mobile. So for my preferences, I wanted to… more»

What's my experience with pricing, setup cost, and licensing?

I used the trial version and I'm searching for the pricing. We'd be happy to carry the product because it does what we need and are already developing for it.

If you previously used a different solution, which one did you use and why did you switch?

We used several solutions over a short period of time for evaluations.

What other advice do I have?

On a scale from one to ten, with one being the worst and ten being the best, I would rate this as an eight. I think it is a good product but I am not so much of an expert… more»

Which other solutions did I evaluate?

We considered several solutions before choosing. I explored products to gain experience with BPM platforms using products like BPM'Online, Camunda, Activiti, Microsoft… more»
Find out what your peers are saying about Bizagi, Bonitasoft, Software AG and others in Business Process Management. Updated: October 2019.
371,639 professionals have used our research since 2012.
Veronica Kotze
Consultant
Senior Specialist Consultant - Strategy Execution at cognition-labs
Aug 29 2019

What is most valuable?

I like all of the features. I like that you can simulate the processes and add the time standard. It has a good modeling interface, although there are some improvements that we may implement. The e-learning was useful, helpful, and saved us time. It gets people up to speed very quickly and because… more»

What needs improvement?

The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us. In the next release, it would be nice that once you modeled the process it would be easier if it had a Word document that spoke about the procedures and controls. It should… more»

If you previously used a different solution, which one did you use and why did you switch?

We previously used Microsoft Vizio. The switch was an obvious choice for us. In Vizio, you can't simulate and you have to train the staff to understand whereas Bizagi is easier. It's also easier to navigate and to use and requires minimal resources.

What other advice do I have?

I would advise someone considering this solution to try it first. It's cost-effective to run. It's a great solution. I would recommend it. I would rate it a nine out of ten.
Guillermo Valin
Real User
Management Systems Project Manager at a media company with 501-1,000 employees
Dec 13 2017

What is most valuable?

Bizagi is a valuable tool for us to model and automate business processes. It has an easy to use interface which final users accepted with much more enthusiasm than our… more»

How has it helped my organization?

Before Bizagi, we had manual processes which involved manual integrations with our ERP (SAP) and other smaller systems.

What needs improvement?

The pricing changed abruptly from 550 USD per user to 800 USD per user plus support fees, which it is a little steep increase. Also, the tool sometimes feels not so mature… more»

What's my experience with pricing, setup cost, and licensing?

Bizagi had very convenient licensing prices, USD 550 per user. However, they recently changed their pricing to USD 800 per user, which seems like a very steep increase. If… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use a previous solution. This is the first BPMS at our company.

What other advice do I have?

We took the risk of buying an immature product. However, Bizagi over the years has demonstrated that they are a very good challenger to more established solutions.

Which other solutions did I evaluate?

We evaluated Oracle BPM Suite and IBM Case Manager. We chose Bizagi for their convenient licensing options. That is, no cost until it is ready to go into production. The… more»
Alain
Real User
President at a consultancy with 1-10 employees
Jun 25 2019

What is most valuable?

The most valuable feature for us is the Bizagi Modeler. It provides for easy to use modeling, respecting FULLY the BPMN 2.0 standard. Objects are fully reused (import/integration) with Bizagi Studio. The free online Help and E-Learning is very strong. It is very complete and well done!! This solution is very easy to use and is very stable. Overall, this is a very good tool to drive the global… more»

How has it helped my organization?

We have been modeling the business from value chain model to detailed BPMN 2.0 in some departments. * Bizagi Studio: Good for process orchestration (simple or complex) or Business automation with SIMPLE business rules. * Bizagi Portal: The GUI is so-so, but the process monitoring and BAM (Business Activity Monitoring) are there, already built.

What needs improvement?

Some of the weaknesses of this solution are: * In the Bizagi Studio, the scripting and debugging tool is VERY weak. * It is difficult to drive ROI on types of processes involving complex business rules. * In our Best practices, we are now virtualizing almost all of the tables instead of using Bizagi MS-SQL Master files. This is because it is impossible to get control over Bizagi Master or… more»
Ashish Yadav
Consultant
Associate Director - Automation, AI at a tech services company with 10,001+ employees
Nov 22 2017

What is most valuable?

Rapid development and overall functionalities are decent. The fact that users can look at the process and alignment, it is a big plus. Also that it is an out-of-the-box… more»

How has it helped my organization?

It automates a completely manual, complicated process.

What needs improvement?

* Case management is missing. * Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved. * Version management for… more»

What's my experience with pricing, setup cost, and licensing?

It is on par with other BPM tools, but not as expensive as Pega nor Appian. That gives a definite edge to the tool, specially in manufacturing and retail segments.

If you previously used a different solution, which one did you use and why did you switch?

I have worked on Pega, Oracle BPM, IBM BPM, and Bizagi in past. The switch was not intentional, it was customer dependent.

What other advice do I have?

It is a good tool for average asks where you need to fill in the gaps. However, I do not recommend its use as a tool for a core solution platform (like a claim management… more»

Which other solutions did I evaluate?

The customer did the product evaluation.
Real User
Lider CIO at a program development consultancy
Mar 15 2018

What is most valuable?

The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users. Another feature of this product is its technical documentation.

How has it helped my organization?

Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand, even for people who are not engineers nor developers.

What needs improvement?

One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement.
Khairul Basar
Real User
Sr. SEO & Marketing Executive at a tech services company with 11-50 employees
Dec 03 2017

What do you think of Bizagi?

What is our primary use case?

Best business process management software. I use this software from the very beginning of my business and get very satisfied results.

What is most valuable?

Great software for managing my business. I think this is the best business process management software. 

How has it helped my organization?

I think this is enough to manage my business.

What needs improvement?

It would be helpful if they added some extra features in the next update.

For how long have I used the solution?

Less than one year.

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User Assessments By Topic About Bizagi

Find out what your peers are saying about Bizagi, Bonitasoft, Software AG and others in Business Process Management. Updated: October 2019.
371,639 professionals have used our research since 2012.

Bizagi Questions

What is Bizagi?

Bizagi is a global leader in digital process automation software. The Digital Business Platform from Bizagi delivers rapid process automation across the enterprise. The platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the digital economy. We help ignite the digital transformation programs of more than 500 enterprise customers across 50 countries across the globe, assisted by an international network of partners and a global community of over 500,000 process pioneers.

Bizagi has successfully delivered some of the most demanding process automation and digital transformation projects in the world, working with global brands like GE, adidas, Mars and Audi, among many others. Bizagi offers an incredibly robust and proven solution, capable of integrating seamlessly with existing enterprise assets and systems, including SAP and SharePoint.

Bizagi customers

adidas Group, GE Capital, Mars, Audi, Santander, Telefonica, BNP Paribas, Air France & many more - 500+ customer globally.

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