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Top Review
Find out what your peers are saying about Blackboard Collaborate vs. TeamViewer and other solutions. Updated: September 2021.
533,638 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Document loading and annotation.""The solution allows me to connect and collaborate with my classes."

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"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.""It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.""We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.""With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.""TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.""It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."

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Cons
"The system can overload when too many try logging in.""If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."

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"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.""If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.""Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...""It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people.""A feature that they could add is chat with sound to talk.""Sometimes, the app can be a little cumbersome when accessing certain aspects of the program.""Some of the additional features, like the meeting stuff, is making it too cluttered.""They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."

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Pricing and Cost Advice
Information Not Available
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...""It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.""TeamViewer is $600 or $700 per port per year...""The cost is in the thousands of dollars per year.""We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users).""TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment.""TeamViewer has multiple licensing options.""The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

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Questions from the Community
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Top Answer: I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.
Top Answer: There is a free and paid version of this solution. I am currently using the free version.
Top Answer: There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.
Ranking
11th
out of 59 in Virtual Meetings
Views
135
Comparisons
98
Reviews
2
Average Words per Review
740
Rating
8.0
1st
out of 59 in Virtual Meetings
Views
22,587
Comparisons
20,117
Reviews
12
Average Words per Review
1,287
Rating
9.4
Comparisons
Also Known As
Blackboard Mobile
Learn More
Overview
Blackboard Mobile give your learners, educators, and community access to all aspects of the educational experience on their mobile devices and they'll be able to go anywhere. Giving you the power to engage everyone on their terms and devices. Offering instant access to the information they need. Encouraging the interaction they crave.
TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about Blackboard Collaborate
Learn more about TeamViewer
Sample Customers
University of Derby Online, Universty of Warwick, University of Liverpool, City College Norwich, Northumberland College, Mid-Kent College, Watson Pharmaceutials, Capella University, Shore Tel Sky, Lincoln PD, City of Somerville MA, Somerset County Council
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
University9%
Energy/Utilities Company9%
Non Profit9%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company21%
Government6%
Educational Organization6%
Company Size
No Data Available
REVIEWERS
Small Business44%
Midsize Enterprise30%
Large Enterprise26%
Find out what your peers are saying about Blackboard Collaborate vs. TeamViewer and other solutions. Updated: September 2021.
533,638 professionals have used our research since 2012.

Blackboard Collaborate is ranked 11th in Virtual Meetings with 2 reviews while TeamViewer is ranked 1st in Virtual Meetings with 12 reviews. Blackboard Collaborate is rated 8.0, while TeamViewer is rated 9.4. The top reviewer of Blackboard Collaborate writes "Great for online learning, and straightforward setup, however needs more hands-on tutorials ". On the other hand, the top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". Blackboard Collaborate is most compared with Zoom and Google Hangouts, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC. See our Blackboard Collaborate vs. TeamViewer report.

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