TeamViewer Competitors and Alternatives

Get our free report covering LogMeIn, Microsoft, Cisco, and other competitors of TeamViewer. Updated: September 2019.
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Read reviews of TeamViewer competitors and alternatives

Kevin Baldwin
Real User
PC Technician at a university with 501-1,000 employees
Apr 24 2018

What is most valuable?

I personally like the ability to share files with other machines. It gives me the ability to harvest the tools that I need for a job before handling them when I connect to that machine. I simply move… more»

How has it helped my organization?

Bomgar has given us the ability to manage the majority of our calls from a remote location making response times quicker and more efficient. We also have the ability to knowingly offer support to… more»

What needs improvement?

Bomgar is an inclusive software package. It has been improved upon several times already.

What's my experience with pricing, setup cost, and licensing?

Ask a lot of questions. It is not the most cost effective solution on the market. We believe for the money, it is worth what you pay.

If you previously used a different solution, which one did you use and why did you switch?

We were using LogMeIn before deciding to go with Bomgar. While LogMeIn was a decent solution, Bomgar had several features that we liked. These features were not supported by LogMeIn.

Which other solutions did I evaluate?

We evaluated a few different options, like UltraVNC and TeamViewer as well as others. None seemed to compare to the proprietary nature of Bomgar and their ability to record each session.
Real User
Owner
May 28 2018

What is most valuable?

The most valuable feature is that it was the cheapest solution. That's where it has value for me.

How has it helped my organization?

We don't use it that often, probably three or four times a month. We use it to remote into customers' computers and it gives us a different option other than TeamViewer and using a paid license with TeamViewer. We use this to connect to… more»

What needs improvement?

The biggest room for improvement is in the setup, getting it started. Figuring out how to get it all set up from scratch.

What's my experience with pricing, setup cost, and licensing?

Compared to what's out there the pricing is probably a good value.

If you previously used a different solution, which one did you use and why did you switch?

TeamViewer, but it was just a trial, and we wanted to use something for a business solution.
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