IT and Procurement Executive at iris communications
Real User
Top 5
2022-08-29T14:33:58Z
Aug 29, 2022
The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk.
TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access.
I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution.
Chief Building Inspector at a government with 201-500 employees
Real User
2021-08-27T16:33:34Z
Aug 27, 2021
The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
2021-06-14T16:42:39Z
Jun 14, 2021
I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.
Maintenance Supervisor at Atlanta Metropolitan State College
Real User
2020-01-09T06:16:00Z
Jan 9, 2020
TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.
Technical Support for Commercial Theater Division at a media company with 51-200 employees
Real User
2019-12-25T08:21:00Z
Dec 25, 2019
With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.
The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.
IT Director at a healthcare company with 51-200 employees
Real User
2019-12-23T07:05:00Z
Dec 23, 2019
It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors.
We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.
GIS Developer at a transportation company with 11-50 employees
Real User
2019-12-05T11:14:00Z
Dec 5, 2019
The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.
Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.
There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.
It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.
Director of IT at Chester County Intermediate Unit
Real User
2019-04-23T08:23:00Z
Apr 23, 2019
TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical...
The product allows easy access to any system in case of any issues.
Getting started with TeamViewer was easy, with a very straightforward usage
The most valuable feature has been the ability to give control to others for support purposes.
The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk.
It's very easy to set up.
It is quite simple to set up.
The most valuable feature of TeamViewer is user-friendliness.
The most valuable feature of TeamViewer is the ability to remote into another device.
It is a scalable product.
From my perspective, the most important is the login.
The quality of the call and the quality of the sharing have been excellent.
TeamViewer is stable.
The dashboards they have are good.
The solution is very stable. We've never had a problem with it.
The implementation process is simple.
The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access.
TeamViewer has a good interface.
The document control is quite good.
The implementation is quite straightforward.
This solution is straightforward to use.
The product is easy to install.
The most valuable features of I use TeamViewer are the ease of access and frequent updates.
TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access.
The most valuable feature of TeamViewer is its ease of use.
The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping.
The most valuable feature of TeamViewer is its ease of use.
The solution is scalable.
I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution.
This is a unique solution that is very easy to install.
I recommend it as a solution for remote disk users.
It's a user-friendly product.
The most valuable feature of TeamViewer is its ease of use and beneficial remote access.
The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution.
The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.
TeamViewer is fast and easy to manipulate.
TeamViewer is a step ahead of solutions like, for example, AnyDesk.
The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.
TeamViewer is a scalable solution.
I am satisfied with TeamViewer, and its performance.
I don't know of any performance problems with TeamViewer - generally, it's a stable product.
I have been satisfied with TeamViewer overall.
The most important feature of TeamViewer is its ease of use.
The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.
I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.
It is fairly feature-rich and stable.
The product is quite stable. The performance is good.
TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.
With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.
The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.
It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors.
We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.
The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.
It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.
Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.
There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.
It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.
TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.
It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.
The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.