TeamViewer Reviews

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Real User
Analist / developer at a tech services company with 51-200 employees
Aug 30 2016

What is most valuable?

I very much like the stability and speed of TeamViewer. Teamviewer has never crashed, connects for 99.99% without delays in only a few seconds. When connected, it's like you work on the remote machine like you would locally, no delays, no sluggishness, just perfect. It has a lot of features (of which I only use about half). There are a lot of features which can... more»

What needs improvement?

This sounds really strange but, at the moment, we can't think of any improvements in the scope of this product for our company. It already has everything we need and it works like a dream. In the years I have used TeamViewer, everything that I missed was already added. So, over the last year, there was never a time that I wished for something more or different... more»
Real User
Web Administrator at a sports company with 51-200 employees
Sep 01 2016

What is most valuable?

It’s primary function of RDP is the product’s most valuable feature.

How has it helped my organization?

It has been a great way of allowing multiple users both registered and unregistered to use RDP, from both system management and use points of view - as well as using it to support remote users.

What needs improvement?

Clipboard management could be better. As could the drag-and-drop file upload/download function, the clipboard is shared for everyone. So it’s very possible to copy a block of text and when pasting you end up pasting a completely different... more»
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Real User
IT Operations Manager at a real estate/law firm with 501-1,000 employees
Aug 30 2016

What is most valuable?

* The ability to connect to and control remote PCs across various NAT and firewall barriers. * The ability to interact with the computer prior to end-user login.

How has it helped my organization?

We have a lot of remote offices, and without the ability to remotely control the computers at these properties, my job would be much more difficult to perform. I'd otherwise have to jump on a plane to address any and every hardware or... more»

What needs improvement?

Quick User Switching has a very nasty tendency to render the screen output unstable. If my remote work requires switching logins on the remote computer, TeamViewer's video output will cut out completely and I'd have to instruct the end user... more»
Real User
IT Admin at a healthcare company with 501-1,000 employees
Aug 28 2016

What is most valuable?

I think "actions" to send keyboard commands, remote reboot, chat, and the settings. They are the most valuable because many technicians will tell you how they've encountered problems finishing work on a system and can't complete it because they can't remote back in without assistance from someone physically onsite. The same goes for keyboard commands, as I can... more»

What needs improvement?

The one area which needs improvement for both the standalone and enterprise versions would be "inter-operability" between versions. For all the features it offers why isn't it able to work with using backward compatibility. As if one system is using a newer version than mine, I cant connect. If I have a newer version, it may not allow me to connect. For the... more»
Real User
Computer Repair at a non-profit with 51-200 employees
Aug 31 2016

What is most valuable?

* Personal users can use this app for free. * External cursor view. * Terminal Services-like services such as use of USB on remote desktop. * Chat module, to instruct/inform the user on the remote desktop. We don’t have to use an external... more»

How has it helped my organization?

In a Windows environment, you would have to use Terminal Services Server for this.

What needs improvement?

In the past, use in wireless environments caused buffering due to limited bandwidth.
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What is TeamViewer?

TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
TeamViewer customers
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
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