We performed a comparison between Blue Prism Cloud and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution comes with a lot of good features."
"The ease of building automation and the development environment"
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"It is an easily scalable solution."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"Blue Prism Cloud is an easy to access and user-friendly solution."
"We can save on staff costs by automating processes."
"This solution has great document recognition capabilities."
"In terms of stability, it's quite good. It's an internal IP product."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"The solution is stable, we have not had any glitches or problems."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The most valuable feature is that it is easy to use."
"In our opinion this group are the leaders in providing RPA solutions."
"They should improve the user-friendliness and they should change their business model."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"There's a need to deal with unstructured input with RPA."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"They should work on the solution's pricing."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"I would also like for it to be NLP-based."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"We would like to see further improvement in the area of running headless."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. Blue Prism Cloud is rated 8.0, while WorkFusion is rated 7.8. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our Blue Prism Cloud vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
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