We performed a comparison between BigFix and BMC Client Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The most valuable features are patch management, software installation, and asset management."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"What I like most is that it is a powerful solution."
"BigFix is easy to use."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are patch management and software license management."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"The dashboard isn't easy to access and manage."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The product is quite buggy and complicated to use."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would like better support on the backend."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The solution needs to add whitelisting because many customers request it."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management could improve in the area of integration."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews. BigFix is rated 8.6, while BMC Client Management is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, VMware Workspace ONE and Ivanti Endpoint Security for Endpoint Manager.
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