We performed a comparison between BMC Client Management and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"The implementation phase of IBM MaaS360 was pretty easy."
"We've found the scalability to be very good."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The solution does not offer the functionality of remote access to users."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management could improve in the area of integration."
"The user experience really isn't so good."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"User interface is basic and not very intuitive."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The reporting and alerting could be improved."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BMC Client Management is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, SOTI MobiControl and IBM MobileFirst.
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