BMC Client Management vs IBM MaaS360 comparison

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BMC Logo
78 views|56 comparisons
100% willing to recommend
IBM Logo
5,782 views|4,252 comparisons
84% willing to recommend
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Executive Summary

We performed a comparison between BMC Client Management and IBM MaaS360 based on real PeerSpot user reviews.

Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM).
To learn more, read our detailed Mobile Device Management (MDM) Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are patch management and software license management.""The support from BMC Client Management is very good.""The inventory and patch management tools are very valuable.""One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request.""The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.""It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

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"My customers value the ability to control all their devices from a central point in IBM MaaS360.""It helped us reduce the number of support incidents by limiting users' access to device configurations.""The implementation phase of IBM MaaS360 was pretty easy.""We've found the scalability to be very good.""Mobile Device Management, Secure Productivity Suite, and document management are valuable features.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""The most valuable features of IBM MaaS360 are encryption and mobile design.""It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."

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Cons
"The solution does not offer the functionality of remote access to users.""The solution needs to add whitelisting because many customers request it.""BMC Client Management supports only iOS devices. It would be good if they would support Android as well.""It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one.""The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool.""BMC Client Management could improve in the area of integration."

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"The user experience really isn't so good.""IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness.""Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough.""User interface is basic and not very intuitive.""An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS.""IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks.""Zero day support is something they can work on. They can make it a little bit more user-friendly.""The reporting and alerting could be improved."

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Pricing and Cost Advice
  • "The solution is low cost."
  • "To use BMC Client Management they charge annually per node."
  • "BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
  • More BMC Client Management Pricing and Cost Advice →

  • "​It requires zero investment in infrastructure since it is 100% cloud.​"
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • "There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
  • "The solution is expensive."
  • More IBM MaaS360 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
    Top Answer:Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer… more »
    Top Answer:IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
    Ranking
    Views
    78
    Comparisons
    56
    Reviews
    4
    Average Words per Review
    326
    Rating
    8.5
    Views
    5,782
    Comparisons
    4,252
    Reviews
    10
    Average Words per Review
    293
    Rating
    7.3
    Comparisons
    Also Known As
    BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
    Fiberlink MaaS360, MaaS360
    Learn More
    Overview

    Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

    IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

    IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

    IBM MaaS360 Features

    IBM MaaS360 has many valuable key features. Some of the most useful ones include:

    • Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
    • Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
    • Manage security risks: Provide users with seamless data access while remotely managing threats.
    • Secure access: Grant secure access to company resources from any mobile device, without a VPN.
    • Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

    IBM MaaS360 Benefits

    There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

    • Provision, manage, and protect your devices from a single console.
    • Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
    • Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
    • Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
    • Use robust dashboards and reporting to manage both personal and corporate devices.
    • Increases security and compliance enforcement.
    • Easily integrates with your existing infrastructure.
    • Reduces cost of supporting mobile assets.
    • Enhances application and performance management.
    • Contains powerful management and security to address the entire mobility lifecycle.
    • Helps ensure better business continuity.
    • Increases productivity and employee satisfaction.
    • Simple and fast, with an exceptional customer experience.

    Reviews from Real Users

    MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

    Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

    Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

    Sample Customers
    Charter Manufacturing
    Bancroft, Garuda Indonesia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm9%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company14%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government12%
    Construction Company7%
    Financial Services Firm7%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise22%
    Large Enterprise65%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    Buyer's Guide
    Mobile Device Management (MDM)
    March 2024
    Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: March 2024.
    768,740 professionals have used our research since 2012.

    BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BMC Client Management is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, SOTI MobiControl and IBM MobileFirst.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.