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IBM MaaS360 Pros and Cons

IBM MaaS360 Pros

DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.
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TP
Assistant General Manager at a comms service provider with 1,001-5,000 employees
All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product.
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Engineer at Caldoo
The solution is easy to implement.
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Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,586 professionals have used our research since 2012.
FC
Manufacturing Analyst at a manufacturing company with 5,001-10,000 employees
Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
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GB
Solution Consultant, Strategic Accounts Manager at a tech services company with 501-1,000 employees
One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used.
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EL
Mobility Strategist at a retailer with 10,001+ employees
We've found the scalability to be very good.
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VP of Information Technology at Queen City Hospice
The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.
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DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
Remote enablement feature and access to internal resources on the VPN.
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TM
Vice President, Information Technology and Project Management Office at a pharma/biotech company with 51-200 employees
The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.
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AG
Network Security Architect at a computer software company with 51-200 employees
The solution is quite stable.
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IBM MaaS360 Cons

DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
The user interface could definitely use some improvement.
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TP
Assistant General Manager at a comms service provider with 1,001-5,000 employees
When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers.
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Engineer at Caldoo
Local technical support would be helpful.
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Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,586 professionals have used our research since 2012.
FC
Manufacturing Analyst at a manufacturing company with 5,001-10,000 employees
The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.
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GB
Solution Consultant, Strategic Accounts Manager at a tech services company with 501-1,000 employees
Zero day support is something they can work on. They can make it a little bit more user-friendly.
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EL
Mobility Strategist at a retailer with 10,001+ employees
The user experience really isn't so good.
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VP of Information Technology at Queen City Hospice
The look needs to be updated and it could be simpler to use.
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DM
Deputy Manager - Advanced Solutions at a comms service provider with 1,001-5,000 employees
User interface is basic and not very intuitive.
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TM
Vice President, Information Technology and Project Management Office at a pharma/biotech company with 51-200 employees
We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.
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AG
Network Security Architect at a computer software company with 51-200 employees
The price could be lower.
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Learn what your peers think about IBM MaaS360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,586 professionals have used our research since 2012.