We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"We have found the solution is capable of scaling."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The solution is quite stable."
"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The implementation phase of IBM MaaS360 was pretty easy."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"It is a stable solution that functions twenty-four hours and seven days a week."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"One of the most valuable features is the ability to apply apply granular level restrictions to our machines, making them easy to manage remotely from the backend."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"Jamf is stable, reliable, secure and you have lots of customization options."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Technical support is not that great."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"The synchronization could be improved."
"The pricing could be improved."
"It would be ideal to add support for the distribution of windows.exe applications."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"User interface is basic and not very intuitive."
"The user experience really isn't so good."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"A more modern UI in the next release will make the product absolutely perfect."
"The new remote support tool is still lacking features compared to other industry solutions."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"The solution needs cheaper training."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"The patch management needs improvement in Jamf Pro."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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