BMC Helix ITSM vs. Everest Service Manager Comparison

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CA Service Desk Manager Read 16 CA Service Desk Manager reviews. 4,098 views\|1,736 comparisons	BMC Helix ITSM Read 14 BMC Helix ITSM reviews. 13,121 views\|8,046 comparisons	Everest Service Manager 45 views\|12 comparisons

Pricing and Cost Advice
Information Not Available	It is costly, but it is well worth it.Just make sure you really sit down and look at what you will be using per user, therefore you will not be surprised with a big bill. You do not want every user having every license, it really is not needed.Please always get the latest quote from a BMC partner or from BMC. Check for the latest offerings.While purchasing, try to negotiate on per user licensing costs, associated maintenance, and purchase 20% more then what you think you should have. Bulk is always cheaper.If Customer and IT agents are happy, that is one of the greatest ROI. However, one of the major factors is Leadership, because at the end they have to justify the cost. Read more »	Information Not Available

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Top Comparisons
ServiceNow vs. CA Service Desk Manager Compared 64% of the time. CA Cloud Service Management vs. CA Service Desk Manager Compared 9% of the time. JIRA Service Desk vs. CA Service Desk Manager Compared 7% of the time. See more CA Service Desk Manager competitors » + Add more products to compare	ServiceNow vs. BMC Helix ITSM Compared 75% of the time. BMC Remedyforce vs. BMC Helix ITSM Compared 6% of the time. JIRA Service Desk vs. BMC Helix ITSM Compared 5% of the time. See more BMC Helix ITSM competitors » + Add more products to compare	See more Everest Service Manager competitors » + Add more products to compare
Also Known As
Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight	Remedy ITSM, Remedy, Helix Remedy
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CA (A Broadcom Company)	BMC	EverestIMS
Overview
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity. Learn More: https://www.ca.com/us/products...	BMC Remedy is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. Simple to use and powerful enough to manage the most advanced digital enterprises, Remedy can be delivered from the BMC cloud or your own data center.	EverestIMS Technologies Pvt Ltd (Everest), is an Indian software product company. With a rich market experience in the I&O space, the company has built a widespread presence across the country through its product portfolio. Having a mixed team of industry veterans in its management board, the company's vision is to satisfy the dynamic requirements of varied organizations by providing them with modern-day tech-savvy IT tools, and to become an efficient enabler in the digital ecosystem. The organization specializes in providing integrated IT solutions to empower corporations and enterprises for the delivery of enhanced services to their end-users. Under the brand name of "Everest" the company have 3 distinct products namely – Everest IMS (Unified IT Infrastructure Management Suite for Networking and IT - both IP & Non-IP based Devices), Everest SM (An ITIL based Service Management tool), and Everest IoTMS (Monitoring and Management Suite for IoT & SCADA devices).
Offer
Learn more about CA Service Desk Manager Learn More	Learn more about BMC Helix ITSM Learn More	Learn more about Everest Service Manager Learn More
Sample Customers
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini	Brookfield, HealthSouth Corporation, Lockheed Martin Aeronautics, Mercator, SAP, Stanford University	Airtel, BSNL, Cloudnine, D-Vois, Geojit, Indian telco
Top Industries
REVIEWERS Healthcare Company29% Financial Services Firm20% Government8% Pharma/Biotech Company4% VISITORS READING REVIEWS Software R&D Company31% Insurance Company10% Comms Service Provider8% Financial Services Firm8%	REVIEWERS Financial Services Firm27% Manufacturing Company13% Government13% Comms Service Provider13% VISITORS READING REVIEWS Software R&D Company37% Manufacturing Company10% Comms Service Provider8% Financial Services Firm8%	No Data Available

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