We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"If you are looking for some kind of professional services form the OEM then you would have to purchase that."
"It is too expensive for a small business."
"It is not very expensive and not very cheap. It is somewhere in-between. Some of the features are more expensive. There are also additional costs. If you want to use most of the features, you need to pay more."
"I am not sure the exact price we pay for the solution but I know it is in the high seven-figure amount annually."
Earn 20 points
With its light-weight codes, Infraon DESK can not only integrate with any existing tools in your datacenter, but also act as an Umbrella Manager for managing all your supporting IT tools on a single unified dashboard.
BMC Helix ITSM is ranked 5th in Help Desk Software with 8 reviews while Infraon Desk is ranked 37th in Help Desk Software. BMC Helix ITSM is rated 7.8, while Infraon Desk is rated 0.0. The top reviewer of BMC Helix ITSM writes "Lacking report functionality, complex to operate, but useful interactive activity logs". On the other hand, BMC Helix ITSM is most compared with ServiceNow, JIRA Service Management, BMC Remedyforce, ManageEngine ServiceDesk Plus and IBM Maximo, whereas Infraon Desk is most compared with Motadata IT Service Management and JIRA Service Management.
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