We performed a comparison between BMC Helix Monitor and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is evolving more and more into artificial intelligence."
"The service operations monitoring features are valuable."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"When it comes to features, the power pack is the most valuable."
"One of the valuable features is rapid dashboards."
"The solution provides good infra-monitoring features."
"Dynamic Component Mapping is key and unique."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"Provides agentless monitoring so there's no need to install the agent on each server."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The product must provide more information and dashboards."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The initial setup of the solution is complex."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"I would like to see out-of-the-box standard dashboards for common services."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"From a performance perspective, it needs to improve a lot."
"They should improve their support process and add chat."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. BMC Helix Monitor is rated 9.6, while ScienceLogic is rated 8.6. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp, ServiceNow IT Operations Management and OpenText Operations Bridge, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our BMC Helix Monitor vs. ScienceLogic report.
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