Salesforce Sales Cloud vs. bpm'online service

bpm'online service is ranked 24th in CRM Customer Engagement Centers vs Salesforce Sales Cloud which is ranked 1st in CRM Customer Engagement Centers with 5 reviews. The top reviewer of Salesforce Sales Cloud writes "You get what you pay for and whilst the enterprise version is not cheap, its worth every penny". bpm'online service is most compared with . Salesforce Sales Cloud is most compared with Pega CRM, QuickBase and Microsoft Dynamics CRM.
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Quotes From Members Comparing Salesforce Sales Cloud vs. bpm'online service

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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294,620 professionals have used our research since 2012.
Ranking
RANKING
Views
12
Comparisons
0
Reviews
0
Followers
2
Avg. Rating
N/A
Views
17,103
Comparisons
5,868
Reviews
5
Followers
412
Avg. Rating
8.6
Top Comparisons
Top ComparisonsSee more bpm'online service competitors »
Compared 24% of the time.
Compared 12% of the time.
See more Salesforce Sales Cloud competitors »
Also Known As
Also Known Asbpm’online customer service, bpm’online service enterpriseSales Cloud, SFDC, Salesforce
Website/Video
Website/Videobpm'online
Salesforce
Overview
Overview

Intelligent service management platform to accelerate service delivery and customer delight

Bpm'online service offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Bpmonline recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

OFFER
Learn more about bpm'online service
Learn more about Salesforce Sales Cloud
Sample Customers
Sample Customers
Information Not Available
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Top Industries
Top Industries
No Data Available
REVIEWERS
Software R&D Company
19%
Healthcare Company
13%
Financial Services Firm
13%
Retailer
13%
VISITORS READING REVIEWS
Marketing Services Firm
12%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
9%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
61%
Midsize Enterprise
21%
Large Enterprise
18%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
23%
Large Enterprise
45%
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294,620 professionals have used our research since 2012.
We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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