BrowserStack vs SmartBear TestComplete comparison

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BrowserStack Logo
8,712 views|6,797 comparisons
100% willing to recommend
SmartBear Logo
6,073 views|4,269 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BrowserStack vs. SmartBear TestComplete Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Maintenance of the solution is easy.""The product's initial setup phase was not very difficult.""The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market.""I have found that BrowserStack is stable.""The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.""The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously.""The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.""The integration is very good."

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"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.""Customer service and technical support responsiveness are high. Everyone is very professional.""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""Runs in different remote machines. We have multiple versions of the software being tested.""TestComplete is simple, it's a very easy-to-use tool."

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Cons
"We had some execution issues.""BrowserStack is scalable, but cost is significant for those living in Mexico.""It is difficult to use for someone who has little to no experience.""One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.""There is room for improvement in pricing.""Connectivity can sometimes mar the testing experience.""Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.""We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."

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"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.""Product is not stable enough and it crashes often.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""The artificial intelligence needs to be improved.""One notable drawback is the absence of native integration with Git.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""To bring it up to a 10, I would be looking for the addition of some key functional API testing."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    5th
    Views
    8,712
    Comparisons
    6,797
    Reviews
    12
    Average Words per Review
    353
    Rating
    7.9
    10th
    Views
    6,073
    Comparisons
    4,269
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    BrowserStack vs. SmartBear TestComplete
    March 2024
    Find out what your peers are saying about BrowserStack vs. SmartBear TestComplete and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    BrowserStack is ranked 5th in Functional Testing Tools with 25 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. BrowserStack is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, CrossBrowserTesting and Katalon Studio, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our BrowserStack vs. SmartBear TestComplete report.

    See our list of best Functional Testing Tools vendors and best Regression Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.