We performed a comparison between DX Unified Infrastructure Management and ManageEngine IT360 based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Great customized dashboards and drill down reports with auto serve analytics."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Monitors the infrastructure asset and also monitors as an IT service."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The Wi-Fi side needs improvement."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We want to see more investment in the UI and the dashboard."
"The dashboards need to be improved."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"It is a little complex to use versus other softwares."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"It would be good to implement views showing the aggregated status graphically."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine IT360 is ranked 89th in Network Monitoring Software. DX Unified Infrastructure Management is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise. See our DX Unified Infrastructure Management vs. ManageEngine IT360 report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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