ManageEngine IT360 Reviews

ManageEngine IT360 is the #5 ranked solution of our top IT Asset Management tools. It's rated 4.5 out of 5 stars, and is most commonly compared to Zabbix - ManageEngine IT360 vs Zabbix

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Real User
CISO at a financial services firm with 5,001-10,000 employees
Feb 07 2020

What is most valuable?

I think the most valuable features for us have to do with gaining insight into our active directory, permissions and security sets, and with user group policy changes.

What needs improvement?

The product can be improved with a little more intelligence in terms of critical objects that are included in the setup. Also, it would be nice to be able to have some additional automation. Basically the purpose would be to review the setup and the setup for base policies.

Which solution did I use previously and why did I switch?

We use ManageEngine. But we also use ADAudit Plus as well. It is another product by the same company.

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Manage Engine as somewhere between a seven and an eight. This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product. That is the only disadvantage. We… more »
Mohammad_Zarbalizadeh
Real User
Telecommunications Engineer at FANAP Telecom
Feb 12 2020

What do you think of ManageEngine IT360?

What is our primary use case?

The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company.

What is most valuable?

The most valuable feature is the technical support.

What needs improvement?

The ManageEngine features could improve to show graphs of the traffic and network utility. In the next release, I would like to have IT support the workload in the network.

For how long have I used the solution?

I have been working with this solution for one year.

What do I think about the scalability of the solution?

This solution is scalable. It's good for me. Four percent of the company is using this solution in our company. We have a LAN, a WAN, and 200 nodes in the network.

How are customer service and

Find out what your peers are saying about ManageEngine, Zabbix, Nagios and others in Network Monitoring Software. Updated: September 2020.
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Ziyad Moghalis
Real User
It manager at PTC (Public Telecomuncation Corporation)
Mar 24 2020

What do you think of ManageEngine IT360?

What is our primary use case?

We are using ManageEngine for monitoring and configuration management.

What is most valuable?

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

What needs improvement?

We would like to have support for integration with ServiceDesk.

For how long have I used the solution?

We have been using ManageEngine IT360 for five years.

What do I think about the stability of the solution?

This solution is stable enough that we did not need to contact technical support.

How are customer service

What is ManageEngine IT360?

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

Also known as
IT360
ManageEngine IT360 customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

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