We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business."
"The most valuable features are the workflow, the task list, and the modeler where we use VPN."
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"The graphical interface is very beneficial."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"The integration with almost any language, product, and even human tasks, is valuable. It's very seamless to integrate into existing systems. It doesn't require you to rewrite a lot of your existing system. That's where it really stands out."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The iTerm suite is also crucial for visibility and optimization."
"The solution effectively automates business processes."
"It's scalable."
"The product has a flexible interface for development."
"Great with IT processes and business processes."
"There are a lot of ready to use orchestration custom packs."
"I think it would be important to internationalize the Cockpit and the Admin as well as with the Tasklist."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"Especially when you use the open-source version, there are issues with performance."
"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."
"In the latest version, there are certain workflow nodes that are missing. Camunda should bring those back, or rather, develop them quickly."
"The migration strategy needs to be improved."
"The initial set up could be simplified, it's complex."
"I would like to see the forms engine available in the open-source version of this solution."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"I would like a user experience module to be added."
"Efficiency of some features could be improved."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"There can be gaps in integration."
Camunda is ranked 1st in Process Automation with 69 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Visio, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BMC TrueSight Orchestration and F5 BIG-IQ. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
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