Compare Cavisson NetVision vs. Freshdesk

Cavisson NetVision is ranked 20th in Customer Experience Management while Freshdesk is ranked 3rd in Customer Experience Management with 1 review. Cavisson NetVision is rated 0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". Cavisson NetVision is most compared with , whereas Freshdesk is most compared with ServiceNow, JIRA Service Desk and Freshservice.
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Cavisson NetVision Logo
18 views|7 comparisons
Freshdesk Logo
2,879 views|2,318 comparisons
Quotes From Members

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Ranking
Views
18
Comparisons
7
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
2,879
Comparisons
2,318
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 22% of the time.
Compared 20% of the time.
Compared 8% of the time.
Also Known As
NetVision
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Cavisson
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Freshworks
Overview

Cavisson NetVision is a powerful and comprehensive solution to ensure exceptional online customer experience via monitoring responsiveness and ease of interactions with online assets. NetVision offers great insight into customer responsiveness and ability to record and replay entire user session along with interactions to determine any anomalies within the application that may affect user experience or revenue. Leading fortune 500 companies rely on Cavisson to boost their customer experience and digital transformation initiatives.

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Information Not Available
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company20%
Retailer14%
Comms Service Provider14%
Healthcare Company8%
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.