We performed a comparison between Centerity Monitor and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The machine learning feature is valuable."
"The solution is easy to use and easy to manage."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It's easy to understand."
"It was easy to integrate Spiceworks with our existing setup."
"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."
"Tickets by e-mail, with actions by hastag."
"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."
"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"Sometimes, it can be difficult to integrate what you need."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."
Earn 20 points
Centerity Monitor is ranked 68th in IT Infrastructure Monitoring while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. Centerity Monitor is rated 7.0, while Spiceworks is rated 7.8. The top reviewer of Centerity Monitor writes "A user-friendly solution that comes with a valuable machine learning feature". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Centerity Monitor is most compared with Nagios XI, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Centerity Monitor vs. Spiceworks report.
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