We performed a comparison between Cisco Secure Endpoint and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"I am really satisfied with the technical support."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"It is a very stable program."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"Its most valuable features are its scalability and advanced threat protection for customers."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"The ease of deployment is one of its most valuable features."
"This solution protects us from virus attacks before they affect the organization."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"We have found the reports to be most valuable."
"Trend Micro Apex One is a seamless solution compared to others."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Detections could be improved."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"The reporting and analytics areas of the solution need to be improved."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."
"There is room for improvement in the reporting aspect"
"The UI has room for improvement."
"The EDR feature is difficult to use and could be made more user-friendly."
"The customization has room for improvement."
"The Apex One endpoint sensor has room for improvement."
"In the future, the solution should include the XDR feature."
Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 43 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. Cisco Secure Endpoint is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our Cisco Secure Endpoint vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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