We performed a comparison between Cisco UCS Manager and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."
"Ease of management is certainly the most valuable feature in this product."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"From a usability and functionality perspective, Cisco UCS Manager is very good."
"The most valuable features are flexibility and management."
"I can quickly manage the provisioned servers."
"The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects."
"The management is one of the most valuable features of this solution."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The observability is great and valuable."
"ITSI includes a feature called a glass table."
"Alerts and episodes are valuable to me."
"We have a lot of teams using Splunk and they would be blind without it."
"I find the episode review, glass tables, and correlation search features very useful."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The flexibility to develop and consolidate many solutions into one platform is great."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"Its user interface can be improved. It can be more user-friendly."
"In the next release, I would like to see improvements made to their security."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
"Quality-of-life features have room for improvement."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"I believe the refresh time should be faster."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"We also faced challenges relating to UI development."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Cisco UCS Manager is rated 8.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence) report.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
