We performed a comparison between ClickUp and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am currently exploring ClickUp AI, which I think is very good."
"It is a scalable solution. I would rate it a ten out of ten."
"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."
"The most valuable feature of ClickUp is its AI recommendation."
"The simplicity of the tool is valuable because it has categories and subcategories."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"I was able to do real-time reports myself without having to wait for data import."
"The way we can define and customize the search queries for the tickets in Jira is most valuable."
"No other platform can compete on speed or search."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The task management aspect of Jira is pretty pure. They have a lot of great plugins that really expand your options."
"The features on offer are great. It has everything we need."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"ClickUp could improve its documentation section."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"ClickUp's interface needs improvement."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"The tool is not user-friendly."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"Of course, the price could always be cheaper."
"Some of the customizations are definitely a little challenging."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"Jira is a little bit old fashioned, it could be more user friendly."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"I think that there is some ease of use that could be brought in to improve certain things."
"I don't know if it's the way it's deployed in the organization, but the interface we are provided is not as customizable as other tools. The multi-language report is not enabled in our installation. I don't really know if it's something related to the tool or our installation."
ClickUp is ranked 13th in Project Management Software with 16 reviews while Jira is ranked 5th in Project Management Software with 263 reviews. ClickUp is rated 7.8, while Jira is rated 8.2. The top reviewer of ClickUp writes "A stable solution that offers it users a choice to opt for a streamlined approach to task management ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". ClickUp is most compared with Microsoft Project, Bitrix24 and Broadcom Clarity , whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our ClickUp vs. Jira report.
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