Jira vs Microsoft Azure DevOps comparison

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Atlassian Logo
Read 265 Jira reviews
25,662 views|17,503 comparisons
91% willing to recommend
Microsoft Logo
23,820 views|18,257 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Apr 19, 2022

We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While most Jira users find deployment to be straightforward, a handful of them express that the level of complexity varies. Users of Microsoft Azure Devops say deployment is easy and intuitive.
  • Features: Users find both Jira and Microsoft Azure Devops to have good stability and scalability.

    Jira users say the solution integrates well with other tools and is easy to use and implement. Reviewers would like to see a better way to capture metrics.

    Users of Microsoft Azure Devops like that it integrates well with other tools, and that it is customizable and fast. Reviewers mention the solution’s project management needs improvement and that they would like to see advanced API capabilities.
  • Pricing: Users of both solutions feel they are inexpensive.
  • Service and Support: Most users of both solutions relied on in-house tech teams for support when needed. However, the few users who did use the service and support found them to be helpful.

Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.

To learn more, read our detailed Jira vs. Microsoft Azure DevOps Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can create multiple boards for the same product backlogs.""There are many good things about Atlassian.""We can integrate a lot of tools with the solution.""The board has been a very valuable feature because it can be very simple for teams that are not technical. It can also be highly technical and have lots of data for teams that are technical. So we use it for both instances.""The most valuable feature is working with sprints and having the ability to create sprints.""The user interface is simple.""I feel the strongest feature of Jira is its workflow engine. It helps us automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.""I have found Jira to be scalable."

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"What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks.""Provides us with user histories.""Most of the features are very valuable for us, especially the source code control and task management.""It is a really easy way to define all of the features that you need to deliver. You can link those features to epics and break them down into user stories. You can also assign the user stories into sprints for doing your product improvement planning.""They have been lately adding features to the services on a regular basis. Every two weeks, they are adding functionality to Azure DevOps Services to match it with what Azure DevOps Server or on-prem would offer. So, we continue to get more robust functionality. My favorite right now is that they are starting to open up the API availability within Azure DevOps Services. Another thing that I like about Azure DevOps is that you can use it with any of the products that are on the market. You can integrate it with Jenkins and other open-source products to complete that fully functional CI, CD, CT, CM, and CS pipeline. It continues to enhance.""Azure DevOps is effective for repository management and code collaboration. We can create branches, differentiate between code versions, save and review code later, get PR approvals, and more. All these features are valuable.""It's graphical representation and tools are easy to use.""I found the Kanban board to be the most useful for my needs."

More Microsoft Azure DevOps Pros →

Cons
"Jira lacks easy capacity calculation compared to TFS, making it harder to know how much work to allocate to each specialist.""Ease of administration and customization. It is really clunky in this area.""Jira could improve by making the user interface easier to use and the functionality could be better. While we are managing multiple sprints and other elements of the projects, it's very difficult to manage the labels and other aspects.""While it's very powerful, it's very complex sometimes.""Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too.""A lot of features, such as time tracking, are only available through the marketplace. If multiple users are working on a user story, we aren't able to pull out the reports. So, there are many things that they aren't offering. They are available only through the marketplace. That's not good for a product.""Some of the customizations are definitely a little challenging.""Jira could be more, for example, like Micro Focus, which is what I mostly work with currently."

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"With the query feature, we have to group items, so it becomes difficult for everyone to understand it. It's easier in JIRA, which has filters and other query options.""As for improvement, the first one is pricing. For us, luckily because we are partners, it's free. Microsoft gold partners do not have to pay, but if you're not a partner, the product is very expensive.""We would like some bidirectional synchronization. It's the requirement if you want to analyze it to software requirements, et cetera. That's something that most of the tools aren't that good at.""Some of the queries, the way they're built, need to be looked at. We need better query tools.""They have brought a lot of new collaboration features in the latest version. We haven't used those features, but they should continue to expand it more on the collaboration front so that two developers can look at the code and work at the same time. It will be helpful for working from home.""If they could build up requirement traceability metrics, then it would be great.""The solution can improve by adding integration with on-premise tools. The only built-in repository options are GitHub and DevOps.""We are currently in the process of moving all of our on-prem to the cloud platform. We are trying to make that move and host the majority of our DevOps services in the cloud because the cloud is where most of the things are going nowadays. However, the process of this transfer is not straightforward, and it could be a lot easier. Microsoft hasn't provided the maturity for migration tools. It could be a lot easier in that respect. I want to see them continue to advance the API capabilities. They could add some more robust functionality to the administrative layer within ADO services. There are a lot of configuration elements that you need to take care of at the organization level and the project configuration level from an administrative capacity. When you're dealing with process templates and things of that nature, you have to do them all manually. Being able to automate some of that using scripts or API functionality would be really nice."

More Microsoft Azure DevOps Cons →

Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "It's a good tool, quite rich, it has a lot of features, and quite a lot of analytical capabilities which are built on top of it so that you can see how your projects are going and all that stuff. It's a good tool."
  • "There is a licensing fee of $6/user per month."
  • "The price is cheaper than Jira and some of the other competing tools."
  • "It is the least expensive product in this class."
  • "I find that the pricing is good, and it is competitive with the other vendors in the market."
  • "Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects."
  • "It is a subscription model and I only pay for what I use."
  • "The price of this solution is fair."
  • More Microsoft Azure DevOps Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very… more »
    Top Answer:We can track everything from the requirements stage to the production stage.
    Ranking
    Views
    25,662
    Comparisons
    17,503
    Reviews
    25
    Average Words per Review
    511
    Rating
    8.4
    Views
    23,820
    Comparisons
    18,257
    Reviews
    21
    Average Words per Review
    597
    Rating
    8.3
    Comparisons
    Also Known As
    Jira Software
    Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions. 

    Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:

    • Azure Pipelines - Develop and deploy services to support ongoing application integration and delivery. Azure pipelines, which work with almost every project type and most languages, will automatically test code projects in order to make them available to others.

    • Azure Artifacts - Share packages and integrate package sharing between teams. Packages include NuGet, npm, and Maven, in addition to other private and public sources. Developers can now share and consume packages with other developers from different public registries.

    • Azure Repos - Offers source control of your code through Team Foundation Version Control (TFVC) or Git repositories. Developers can now keep track of any changes that are made in their code over the course of their project.

    • Azure Test Plans - Offers continuous and manual/exploratory app testing through several tools. Test Suites, or a collection of Test Cases, are grouped together in a container called a Test Plan.

    • Azure Boards - Provides a suite of Agile tools to track work, support planning, code defects, and general issues while using Kanban and Scrum software. Teams are in need of tools that are flexible and will help them grow. Azure Boards is a service that helps developers manage their software projects. 

    Benefits of Microsoft Azure DevOps

    Microsoft Azure DevOps offers many benefits, including:

    • A quick setup and easy deployment
    • An elastic scale
    • Exceptional security
    • No-maintenance operations
    • Effortless collaboration through domains
    • The ability to create and deploy products faster than traditional software

    Reviews from Real Users

    Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.

    PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.” 

    Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”

    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Alaska Airlines, Iberia Airlines, Columbia, Skype
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization43%
    Manufacturing Company8%
    Financial Services Firm8%
    Computer Software Company7%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm15%
    Energy/Utilities Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company11%
    Financial Services Firm11%
    Government9%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise48%
    Large Enterprise42%
    REVIEWERS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Jira vs. Microsoft Azure DevOps
    May 2024
    Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 265 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 126 reviews. Jira is rated 8.2, while Microsoft Azure DevOps is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Allows us to deploy code to production without releasing certain features immediately and agile project management capabilities offer resource-leveling". Jira is most compared with IBM Rational DOORS, OpenText ALM Octane, Rally Software, Polarion ALM and TFS, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, Rally Software, ServiceNow Strategic Portfolio Management and OpenText ALM / Quality Center. See our Jira vs. Microsoft Azure DevOps report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.