Compare JIRA vs. Microsoft Azure DevOps

JIRA is ranked 1st in Application Lifecycle Management (ALM) Suites with 32 reviews while Microsoft Azure DevOps is ranked 4th in Application Lifecycle Management (ALM) Suites with 10 reviews. JIRA is rated 8.2, while Microsoft Azure DevOps is rated 8.8. The top reviewer of JIRA writes "Helps us work in Agile and Scrum formats across multiple locations and time zones". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Good for the staging environment through to the production environment". JIRA is most compared with Microsoft Azure DevOps, TFS and AgileCraft, whereas Microsoft Azure DevOps is most compared with JIRA, TFS and Micro Focus ALM Octane. See our JIRA vs. Microsoft Azure DevOps report.
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JIRA Logo
Read 32 JIRA reviews.
64,510 views|55,853 comparisons
Microsoft Azure DevOps Logo
18,821 views|15,808 comparisons
Most Helpful Review
Ove Holmberg
Find out what your peers are saying about JIRA vs. Microsoft Azure DevOps and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Transparency of development projects, as well as approval processes for some business projects, has improved massively.The most valuable feature of this solution is the source linking on the commit level to git.This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on.The most valuable feature is the Burndown Chart to see work that is outstanding.The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications.The most valuable feature is the full integration between Work management, Source code management, and Test Automation.The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards.The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs.

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Technical support has been excellent. On that side, Microsoft is very good. The customer support of Microsoft has really improved this past year. On the cloud side also we are very satisfied because it offers very good support.My first impression of DevOps, after using Jira, is that it has a much better, more intuitive, and more user-friendly interface.All of the features related to release management are very good.It's graphical representation and tools are easy to use.Azure enables us to create a staging environment through to a production environment in an easier way and then get the code and run that.The user interface is very friendly.

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Cons
My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights.Backlog pruning and visualization are poor.The permissions can be challenging to get right.The reporting needs to be improved.This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number.The hierarchy for Jira tickets is too flat.It would be very useful to have drag and drop time tracking.The plugin management needs a lot of work.

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The solution could work to improve their reporting.They do very frequent releases, there's a complete change in UI kind of stuff. Sometimes it feels like they change it too often.I would like to see better interoperability with the agile scaling frameworks.Better integration with the Linux operating system would be an improvement for this solution.Non-functional testing such as security testing, log testing, and performance testing can be improved with a better visualization.I would like to see more customization available to the administrator.

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Pricing and Cost Advice
To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money.Licensing is on a monthly basis, and it is based on what you use.We feel that the product is a good value for the cost.I understand JIRA is quite expensive.It does not cost that much.Almost everybody uses JIRA nowadays because it is the most cost-effective solution.

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There is a licensing fee of $6/user per month.It's a good tool, quite rich, it has a lot of features, and quite a lot of analytical capabilities which are built on top of it so that you can see how your projects are going and all that stuff. It's a good tool.

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Answers from the Community
Miriam Tover
Aaron Ibanez WerthermannReal User

The biggest difference between Jira vs Microsoft Azure Devops is that you need to know how Bitbucket and Bamboo in deep and how these tools work together. Prepare a DevOps environment with these Atlassian tools took me for about 3 times more than Azure Devops, because you need to create and configure your Bamboo agents by using a script.

Microsoft Azure is a more intuitive and practical solution to perform DevOps quickly, and also it lets you monitor the health of your application by using Application Insights at any time in any component.

Regarding the advantage in time and effort that Microsoft Azure has over Atlassian, many companies choose Atlassian because the cost is less expensive than Microsoft Azure. For me it is not a good reason to select a tool.

17 January 19
Mohamed SadekReal User

Microsoft Azure DevOps give us the capability to manage the complete SDLC including all the devops practices such as Continuous integration , continuous deployment & continuous delivery.

JIRA is an ALM tool only versus Azure DevOps integrate the part of the ALM with the deliveries and link them with the team work, effort & plans.

18 January 19
Jörg WeisUser

It depends on what you are going to implement. The complete Atlassian Suite can cover way more than Azure DEVOPS is currently capable of. Azure DEVOPS is concentrated around it's name it is focusing on devops. Jira also can do that but is often used to also implement the complete process structure around devops, service delivery, project management, knowledge management, asasf. So you should always as we should always do in IT projects not ask the tool question, ask the business requirements question, evaluate the best fit and then design and implement.

17 January 19
Jody ChmielewskiUser

My recommendation would be to identify your requirements (what features do
you need), create a short RFP with specific requirements for what you would
like to see in the tool and ask the vendors to show you how their product
satisfies your requirements. This doesn't have to be a prolonged process
but truly only the vendors can show you the possibilities with their
tools. Most tools are only partially implemented...providing a biased
viewpoint on their value. Any comments I would have would be specific to
the functionality I have used in the tools and not a complete picture.

Any software solution purchase depends on what tools a client already owns
(what they need to integrate), their business process, their budget their
needs and their expertise.

16 January 19
Ranking
Views
64,510
Comparisons
55,853
Reviews
32
Average Words per Review
296
Avg. Rating
8.3
Views
18,821
Comparisons
15,808
Reviews
10
Average Words per Review
459
Avg. Rating
8.7
Top Comparisons
Compared 35% of the time.
Compared 18% of the time.
Compared 7% of the time.
Compared 73% of the time.
Compared 13% of the time.
Also Known As
JIRA SoftwareAzure DevOps, VSTS, Visual Studio Team Services
Learn
Atlassian
Microsoft
Overview

JIRA has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Azure DevOps Services is a cloud service for collaborating on code development. It provides an integrated set of features that you access through your web browser or IDE client, including the following:

  • Git repositories for source control of your code.
  • Build and release management to support continuous integration and delivery of your apps.
  • Agile tools to support planning and tracking your work, code defects, and issues using Kanban and Scrum methods.
  • A variety of tools to test your apps, including manual/exploratory testing, load testing, and continuous testing.
  • Highly customizable dashboards for sharing progress and trends.
  • Built-in wiki for sharing information with your team.
Offer
Learn more about JIRA
Learn more about Microsoft Azure DevOps
Sample Customers
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.Alaska Airlines, Iberia Airlines, Columbia, Skype
Top Industries
REVIEWERS
Financial Services Firm16%
Software R&D Company14%
Healthcare Company11%
Manufacturing Company11%
VISITORS READING REVIEWS
Software R&D Company26%
Financial Services Firm11%
Manufacturing Company11%
Comms Service Provider10%
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider10%
Government8%
Manufacturing Company8%
Company Size
REVIEWERS
Small Business32%
Midsize Enterprise20%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business9%
Midsize Enterprise16%
Large Enterprise76%
REVIEWERS
Small Business15%
Midsize Enterprise23%
Large Enterprise62%
Find out what your peers are saying about JIRA vs. Microsoft Azure DevOps and other solutions. Updated: September 2019.
372,374 professionals have used our research since 2012.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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