We performed a comparison between ServiceNow IT Operations Management and VMware Aria Cost powered by CloudHealth based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way this solution has helped us is that it improved our communication."
"I am impressed with the tool's ability to track information in an easy way."
"The asset management tools are very valuable."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"It is a product that is familiar for a lot of users."
"You can improve integrations of the operation with the solution."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"We are able to create an internal price of the product that we can then sell to clients. We get the cost plan at a good discount and then resell it with a mark up to our enterprise-level clients. This flexibility in pricing is one of the solution's best features."
"The solution is good for cloud cost management."
"We use dashboards quite heavily, but one of the features that have really stood out is some of the policies we've created to alert us of particular situations."
"It's stable. For report presentation, it's been fast."
"The solution is useful for cloud transparency and visibility in reports and dashboards that I have generated, especially the pre-populated dashboards."
"The most valuable thing I have found is the cost saving recommendations"
"The pricing is rather competitive right now."
"The product is easy to use in terms of monitoring all the environments. It works for multiple clouds."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The product needs to add a workflow insight tool."
"Lacks the ability to do its own monitoring."
"The initial setup phase was hard and could be made easier."
"If you are new to using the solution, you will find the setup complex."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"Service mapping is pretty limited."
"The Perspectives feature could be better."
"The solution doesn't offer the best functionality, unfortunately. Some features just simply aren't on offer. The solution needs to offer more product milestones."
"If you are working with the OS you need help and other connectors to get more information."
"CloudHealth needs to start building out Turbonomics-types of features that help the customers who are using CloudHealth really understand everything down to the server level, the virtual machine level."
"I would like to see better integration from CloudHealth to create easier setup and implementation."
"They should provide information or tools to tune the cloud resources according to the environment size."
"The performance and accuracy of Cloud Health need to be improved."
"The export features regarding CSV files and specifically around identifying savings plans have room for improvement, as well as the drill-down features for reservation utilization."
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ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews while VMware Aria Cost powered by CloudHealth is ranked 15th in Cloud Management with 9 reviews. ServiceNow IT Operations Management is rated 8.2, while VMware Aria Cost powered by CloudHealth is rated 8.6. The top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". On the other hand, the top reviewer of VMware Aria Cost powered by CloudHealth writes "Useful for Cloud transparency and visability". ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management, whereas VMware Aria Cost powered by CloudHealth is most compared with Azure Cost Management, IBM Turbonomic, VMware Aria Operations, Cloudability and BMC Helix Cloud Security. See our ServiceNow IT Operations Management vs. VMware Aria Cost powered by CloudHealth report.
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