We performed a comparison between ConnectWise Automate and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"It allows us to manage all client requests, jobs and invoicing."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The database is great. It's a nicely ordered database."
"The most value we get from this solution is that everything is on a patch cycle."
"The initial setup is easy and the deployment is quick."
"Maybe they could improve the capability to be multi-tenant."
"It's definitely improved the help-desk servicing, et cetera."
"I like that it's stable."
"The job subsystem, monitoring subsystem, alerting, grouping of targets, and reporting features are valuable to us."
"It's user friendly."
"I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
"What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues."
"It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
"Oracle Enterprise Manager triggers critical alerts."
"Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"Their support needs to be better."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Technical support was helpful."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"Technical support could be more responsive."
"It is complicated to run it on Google Chrome."
"The solution has a very large resource system. It's too big. There are too many items."
"Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
"The interface could be more friendly for basic users."
"The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
"We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product."
"My opinion is that this solution needs to improve consolidation. That is what our business needs the most right now."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. ConnectWise Automate is rated 7.4, while Oracle Enterprise Manager is rated 8.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas Oracle Enterprise Manager is most compared with Zabbix, Quest Spotlight, Dynatrace, AppDynamics and Quest Foglight for Databases.
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