Most Helpful Review
Use Parallels Access? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
The rescue model is licensed by user.
The pricing is worth the value.
It's definitely worth the value.
The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings.
Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe.
It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself.
Look at the different plans they have. Do not pay for a plan you do not need.
The pricing is a little on the higher side, though.
For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point.
It is priced fairly.
Make sure you have enough licensing for all the techs that you have.
The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions.
It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android.
Pricing is fair for Control and the licensing is simple.
I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward.
Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent.
Information Not Available
Compared 41% of the time.
Compared 26% of the time.
Compared 24% of the time.
Compared 27% of the time.
Compared 23% of the time.
Compared 9% of the time.
Compared 57% of the time.
Compared 15% of the time.
Compared 12% of the time.
Also Known As
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.
|Parallels Access is a fast, simple, and reliable remote access software that allows you to connect to your computer from anywhere. Parallels Access can access all your applications, files, and computers.|
Learn more about LogMeIn Rescue
Learn more about ConnectWise Control
Learn more about Parallels Access
|Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.||Jon Rosen Systems||Gilt Groupe K.K.|
Translation And Localization Position14%
Software R&D Company21%
Comms Service Provider9%
No Data Available