Joe AppelgrynImplementation Engineer at Border Business Systems
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's almost an out of the box function once you have installed the other components."
"I like that it works. In most cases, it's predictable. You know what you get."
"The most valuable features are availability and security."
"The most valuable feature is that it gives me full accessibility to my servers."
"The most valuable features are the desktop session and desktop virtualization."
"In terms of the valuable features, I like the profile, the new version is really good."
"The most valuable feature is the remote application access."
"The most valuable feature is the ease of use."
"We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"Microsoft still has some really bad remote desktop appliance for Mac."
"We are searching for a product with better remote access and remote sessions."
"Security in the connection between us and our clients' servers is something that can be improved."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"They could improve the reporting."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution has a perpetual license and it is purchased upfront."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"Although not an expensive product, pricing is always something that can be improved."
"It's not an expensive solution."
"It's not an expensive product."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"The pricing could always be improved."
"The solution is overly expensive."
"The licensing costs are about $100 per user."
Earn 20 points
Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 17 reviews while Parallels Access is ranked 16th in Remote Access with 2 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Access is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". On the other hand, the top reviewer of Parallels Access writes "Easy remote deployment, very stable and easy to scale". Microsoft Remote Desktop Services is most compared with VMware Horizon View, TeamViewer, Citrix Virtual Apps and Desktops, Parallels Remote Application Server (RAS) and VMware Horizon Cloud, whereas Parallels Access is most compared with TeamViewer, Splashtop Remote Support, VNC Connect, LogMeIn Pro and Check Point Remote Access VPN. See our Microsoft Remote Desktop Services vs. Parallels Access report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.