We performed a comparison between Microsoft Remote Desktop Services and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is that it gives me full accessibility to my servers."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"The solution offers good value for money."
"I like that it works. In most cases, it's predictable. You know what you get."
"We have scaled the solution and find this easy to do."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"It's simple and easy to use."
"The solution is stable."
"We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"The stability must be improved."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"The training profiles could be better."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"It could be more user-friendly."
"The solution should introduce a chat feature for end users."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"Microsoft still has some really bad remote desktop appliance for Mac."
"They could improve the reporting."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution may not scale well for enterprises."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews while Parallels Access is ranked 11th in Remote Access with 5 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Access is rated 8.8. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Citrix Workspace and Apache Guacamole, whereas Parallels Access is most compared with TeamViewer, Splashtop Remote Support, VNC Connect, TeamViewer Tensor and LogMeIn Pro. See our Microsoft Remote Desktop Services vs. Parallels Access report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
